Accessible Hotels in Haikou

Excellent experience. Staff were so friendly. We enjoyed our time at IHG

Amazing and polite stuff, clean rooms! One of the best things super clean&nice swimming pool, which is most of the time pretty empty, so you can enjoy the whole pool yourself, also hot springs available. I will definitely come back here if i even come to Haikou again 10/10 👍👍👍

This hotel enjoys a prime location near the Century Bridge and the Cloud Library. The staff are exceptionally friendly and helpful, and the breakfast offered a delicious and varied selection.

Happy with the breakfast served with varieties. Was sauppressed to find that a can of their own brand beer and a can of soft drink provided in the fridge as complementary drinks. Very nice and helpful hose-keeping team. Appreciate the complementary airport shuttle service. Complementary supper serving noodles which is also a surprise to me. Location wise is a bit off from most attractions. Closest mall is WuYue which is about 25 mins walking from hotel. Entrance to hotel site is not prominent, especially taking transport back from town in the night. Transport will have to go through some small lane that made me feel a bit uneasy.

The building and surrounding environment were very luxuriou

Our room was very comfortable, and as a bonus, we were given a complimentary breakfast. This was very convenient since there aren't many places to eat nearby. The staff was very friendly and helpful. If you want to go swimming, the beach is less than 10 minutes away by car (or about 30 minutes on foot).

Clean and big rooms. Staff is friendly and helpful. There are DFS, malls and food outlets nearby.

incredible view and super cosy and comfortable room. exceptionally good breakfast

Breakfast spread is great. But I hope a better security to provide non hotel to just walk in freely.

Excellent staff, especially the front desk

Absolutely amazing hotel. The staff can speak really good English (thank you Justin Chen) and I was even upgraded to the massive multiple rooms suite in the highest floor! 10/10 recommendation for English speaking tourists. And the breakfast is phenomenal

I arrived at the Sheraton Haikou directly from the MGM Grand Sanya, and without a doubt, the Sheraton was a much nicer experience in many aspects. Check-in at the Sheraton (I am a foreign tourist, so I understand there are procedures to be undertaken) was under five minutes, whereas it took about 45 minutes at the MGM Grand, and they could immediately process a credit card payment, whereas the MGM Grand staff had to firstly locate such a machine and then find a second one after the first didn't function. One truly superior feature of the Sheraton is its live music and lobby bar. I enjoyed every second of the multilingual singer and keyboardist, who alternated between English- and Chinese-language songs. This was complemented by the central location of the bar (which allowed for people watching in the lobby) and a relaxing, dimly lit atmosphere. No such central bar exists at the MGM Grand Sanya, where their singers' English-language songs were practically incomprehensible to native speakers, as they clearly must not have been born, raised, or studied in an English environment. The Sheraton has a very lush, tropical tree-filled outdoor walkway leading to the resort's pool and beach that is particularly beautiful at nighttime, and the Breeze restaurant had a wonderful selection of international foods with great wait staff service. Lastly, the housekeeping staff was incredibly efficient, detailed, and responsive.