Accommodations in Haikou

Excellent experience. Staff were so friendly. We enjoyed our time at IHG

Amazing and polite stuff, clean rooms! One of the best things super clean&nice swimming pool, which is most of the time pretty empty, so you can enjoy the whole pool yourself, also hot springs available. I will definitely come back here if i even come to Haikou again 10/10 👍👍👍

I like their laundry service. Staff helped out once you put your laundry request on a sheet of paper, they washed and dried and sent clothes back to your room. how great can it be.

This hotel enjoys a prime location near the Century Bridge and the Cloud Library. The staff are exceptionally friendly and helpful, and the breakfast offered a delicious and varied selection.

the staffs are helpful and kind for me who is not a chinese speaker. they are doing their best to facilitate everything and make my stay is comfortable. the room is very clean and spacious, very nice and comfortable. will love to come back again!

incredible view and super cosy and comfortable room. exceptionally good breakfast

This was only a very short stay in between flights but our room was terrific and the staff were very nice and super helpful. Just be careful in that there isn't much to do in the surrounding area if you venture out.

The room is spacious and comfortable. The price is reasonable for the quality of such a facility. There are plenty of restaurants and stores around the area.

Absolutely amazing hotel. The staff can speak really good English (thank you Justin Chen) and I was even upgraded to the massive multiple rooms suite in the highest floor! 10/10 recommendation for English speaking tourists. And the breakfast is phenomenal

I arrived at the Sheraton Haikou directly from the MGM Grand Sanya, and without a doubt, the Sheraton was a much nicer experience in many aspects. Check-in at the Sheraton (I am a foreign tourist, so I understand there are procedures to be undertaken) was under five minutes, whereas it took about 45 minutes at the MGM Grand, and they could immediately process a credit card payment, whereas the MGM Grand staff had to firstly locate such a machine and then find a second one after the first didn't function. One truly superior feature of the Sheraton is its live music and lobby bar. I enjoyed every second of the multilingual singer and keyboardist, who alternated between English- and Chinese-language songs. This was complemented by the central location of the bar (which allowed for people watching in the lobby) and a relaxing, dimly lit atmosphere. No such central bar exists at the MGM Grand Sanya, where their singers' English-language songs were practically incomprehensible to native speakers, as they clearly must not have been born, raised, or studied in an English environment. The Sheraton has a very lush, tropical tree-filled outdoor walkway leading to the resort's pool and beach that is particularly beautiful at nighttime, and the Breeze restaurant had a wonderful selection of international foods with great wait staff service. Lastly, the housekeeping staff was incredibly efficient, detailed, and responsive.

Clean excellent staff. They were very helpful

Close to everything, but quiet.