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Very friendly and helpful staff. The restaurant was open till 22:00 even though the season started just one week prior to our arrival. The mini Market on the spot was very helpful to get the basic needed items (water, some basic food, toiletries, etc). This place is very friendly to families. Kids run around the place and you will find some evening small concerts during the evening around the pool. Although this will end by 22:00-23:00 in the evening when the place gets quite tranquil. It was very nice to spend some time off with my wife on the porch with a bottle of prosecco and chat late in the night accompanied by nightingale chirping. You can hear the lake's waves splashing all night long, although it does not bother your sleep. It is quite soothing. The villa tent had lighting, a gas stove, refrigerator, a kettle and a Nespresso machine, shower and basic bathroom. The mattresses were quite comfortable and the linen and duvets warm and cosy. The kitchen comes with all necessary items: cutlery, glasses, porcelain dishes, pots and pans, bottle openers, etc. You will need to ask for or get your own bathroom towels and some extra toilet paper. We found a gas operated barbecue which you will have to connect it to gas or ask for help from the staff to do that. We did not use it because we had a tight schedule and did not spend much time there during the day. The spot is 20 min walking distance to Gardaland Park. We did not have the need to use our rental car. Although you might find that a little difficult if you are not used to walking. In that case you could use rental bikes or a personal car (2-3 min distance). Overall it was a very nice experience. My daughter and wife were very happy about this stay. We certainly plan to come back.