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Exactly the kind of place we needed, quiet, private, and very comfortable. Everything clean and well put together, and the Nespresso, was a great touch. It rained through the night, which honestly made the stay even better, so calm and cozy. We didn’t get to use the plunge pool because of the cold weather, but it looks great. The host and staff were warm and welcoming. Oh and our pawed little friend, Luna kept us smiling. We’ll definitely be coming back.

The place is magnificent. Host was very friendly and helpful. Very responsive to questions. A bird watcher's dream. Saw hornbills, weaver birds etc in our garden. Pool was sparkling clean and there was a cool tortoise in the garden 😃. Our kids loved it there.

Absolutely amazing views Service from owners and staff was excellent Easy to find the place Boating cruise crew knowledgable about animas and where to fin dm them

Amazing quiet and the staff is amazing

Very good people. I just like those polite and good people. Service was great.

The location, the room, and the people. It’s a beautiful property. I was across from a banana tree and beside the local birds hangout so they sang to me at sunset.

My stay at Emerald was absolutely outstanding from start to finish. This hotel truly delivers excellence in hospitality, comfort, and professionalism. From the moment I landed, I was warmly welcomed with a smooth airport pickup service in a very clean and comfortable car. The driver was punctual, polite, and professional, which immediately set the tone for a stress-free and pleasant experience. After a long flight, that level of care makes all the difference. Upon arrival at the hotel, I was greeted by a very friendly and professional receptionist (Oaitse) who made check-in quick and effortless. The staff throughout my stay were incredibly warm, attentive, and always ready to assist with a smile. Their hospitality made me feel valued and genuinely welcomed. The room was exceptionally neat, spacious, and beautifully arranged. Everything was spotless and well-maintained. The bed was extremely comfortable, the linens were fresh, and the entire space felt peaceful and relaxing. It was clear that great attention is given to cleanliness and guest comfort. The room also had excellent lighting, good air conditioning, and a calm atmosphere perfect for both rest and work. Breakfast was another highlight of my stay. The food was delicious, fresh, and well-prepared. From hot dishes to fresh fruits and beverages, everything was presented beautifully and tasted amazing. It was the perfect way to start my day. The hotel environment is calm, secure, and well-managed. The ambiance is elegant yet comfortable, making it suitable for business travelers, couples, families, and tourists alike. The overall service quality, cleanliness, and professionalism truly stand out. Emerald Hotel Gaborone exceeded my expectations in every way. The airport transfer, outstanding customer service, spacious rooms, and excellent breakfast make it a top choice in Gaborone. I will definitely be returning. Thank you to the entire team for making my stay memorable and exceptional. It's a wow experience.