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Friendliness of the staff, our American and they did everything they could to help me with the language barrier. The food was outstanding

Super comfortable, modern hotel and a great stay overall. We arrived quite late and had some local cheeses with us, but no time to buy a baguette. The team at reception went above and beyond and prepared a fresh hot baguette for us within 20 minutes. It was the perfect ending to the day, enjoying our cheeses with warm bread. Wonderful service, lovely staff, and a great location – only about a 20-minute walk from the city center. Highly recommended!

Breakfast was good, staff was great. Room was really great, enough space to work during a week. Room is also very quiet. Wifi is OK.

Check in was done electronically by a machine.

Nice and clean rooms, with good space. Good thing that there was inside parking in the place to leave the car.

Great location. Within walking distance of river walk & old town. Spacious, secure parking on site for reasonable rate. Room & common areas very clean. Comfortable bed. Plenty of space in room. Breakfast very good with cold & hot options available.

excellent hotel. staying all the time every year when traveling to Bretagne.

Beautiful property. Modern rooms. Friendly staff. Nice restaurant

Sheets were like cream, so soft. The shower and bath were hot. The towels were fresh and fluffy The spa/pool was amazing. The breakfast covered all bases.

Lovely location very central to everything and a great view out over the courthouse. The staff were very helpful and kept my backpack for me behind the bar in the restaurant, before check-in and after checkout, they also let me check in early. My room was small but tidy and really comfortable. There was very little street noise.

A first class experience staying at this hotel which is very close to the railway station.

It was so close to the city center, the staff was so kind, the place was beautiful

Location is perfect. In the heart of old city and close to attractions, shops and restaurants. Also good underground parking is a plus.

Everything was perfect. Nice building, fantastic view at the town. Big rooms. Delicious breakfast and dinner in the restaurant.

Breakfast and dinner were wonderful. I needed help because my husband was in a hospital nearby and I couldn’t speak the language. William and Lola were so helpful and answered so many of my questions.

Really good breakfast. Nice reception and downstairs area. Location good and surprisingly quiet.

Very nice hotel just few minutes away from Rouen by bus (bus stop is couple of minutes walk from the hotel). The staff was very nice, the room very comfortable. And an amazing breakfast! I highly recommend to avoid the hassle of parking in downtown Rouen. The hotel has a secured parking for only 8 euros a night.

Amazing staff and great location to tons of views and sites.

thoughtfully designed and decorated. rooms were quiet and comfortable. shower was clean and hot. breakfast was very nice and varied. location was easy for walking around the central district, with lots of shopping and restaurants all around.

Everything was nice. It was a great Hotel with a nice location. The reception service was very good and professional.

The room and secure parking were awesome. We asked the desk lady several questions and she was extremely friendly and answered all of our questions and even added suggestions which was awesome.

Very good location, convenient and close to everything. The hotel is clean, modern, and comfortable, with friendly and helpful staff. Overall, a very pleasant stay and good value for money. The Backstage room was really cool!

The staff spoke multiple languages, were very helpful with information about parking and things in the area we might want to add to our trip