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Sofie was very helpful, lunch in the restaurant was outstanding

Nice view of fishing lake from the room. Friendly staff. Clean room.

The upper bed was a delight for our daughter.

Location, large lobby/bar area

Very clean which is most important point

Mama Shelter Lille made us feel right at home. Our room was spacious and spotless, with everything we needed. Staff were really helpful and friendly - and were happy to help us in English. We also had excellent breakfast, one of the best hotel breakfasts we've had in ages. We were so cosy and comfortable in our room that we almost didn't want to leave to face the winter elements! Mama Shelter is also close to the Eurostar station and easy to find.

What a wonderful place to stay, close to all the action yet far enough to be quiet at night. The rooms are very well appointed ,the air conditioning fantastic and the beds were incredibly comfortable There is not a lift but the staff was very accommodating to those who could use a hand with their luggage. With all the positives of this place the people who work here are its greatest strength. Anthony was especially helpful, he was very accommodating in meeting our needs and then going further in helping us with some difficult health situations. We didn’t lift a finger as he set up what needed to be done and we were more than appreciative! We will return one day to this beautiful city and when we do, it will be a bee line to the Kanai Hotel. Highly recommended!

Attitude of stuff professional

Great place, great location, great price.

beautiful clean modern hotel right by train station and convenient to walking into main square. Would highly recommend!

We liked a lot: - the breakfast: very diverse, with a lot of options. Totally worth the pay! - the attention to waste: large bottles of shampoo, soap in the bathroom, towels changed only if on the floor, no plastic water bottles, the breakfas (jam) jars were large, with option to self-serve as much as needed, etc. - the position: we traveled by train so it was right next to train station Lille Flandres. Excellent location for us! - spacious room with fridge and coffee/tea makers - the toys, books and games in the lobby - the general atmosphere : very colorful, clean, friendly

Large room, parking, good breakfast, great staff.

Exactly what you'd expect, good accessibility from the motorway and perfectly functional. The staff were helpful and the rooms were as described. Great for a 1 night transit stop and we will use again.

Honestly, everything was perfect! It is the best hotel I stayed in France.

The room was very big. Beautiful courtyard.

A grand hotel in the centre of Lille close to everything. Excellent staff and a beautiful room. Highly recommended.

The location, cleanliness, comfort, facilities, staff, and breakfast were all outstanding!

The staff, on top of being nice, was very accommodating. The Hotel location is a big plus!

was an amazing place, so close to the center. very clean.

There’s not enough food, coffee