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Nice staff and restaurant. Overall services are good.

The atmosphere and very friendly host Make made our unplanned visit wonderful! Even though at the beginning we experienced troubles to find the Chalet the host pick us up, brought to the place, organized welcome drinks and fireplace. We were provided with the drive to the ski resort and from. Unfortunately we couldn’t stat longer but really enjoyed the experience of the Chalet.

Ozon is one of exceptionally few places where you feel like you aren't in a hotel, but visiting close friends. And these friends are building a fantastic community of people caring for each other as much as they're passionate about the mountain in winter. Everybody will welcome you with a genuine smile, show real hospitality and make sure you have the best time. We spent our few nights in a really cozy building nested a bit underneath the busy part of Old Gudauri, with exceptionally clean and tidy (and warm!) rooms. There are morning shuttles to the first lift (although it's less than a 15 minute walk at a leisurely pace - we often did that), and if you need any advice about rental, servicing, instructors or freeride tours, you're in good hands! Special thanks to the ladies in the kitchen as well - they have golden hands! It was especially lovely when we walked out of the rooms in the morning or came back home from a long day, and the air in the kitchen was filled with the appetizing aromas of home-cooked food. We would definitely love to visit our friends again. Thank you for the wonderful stay, guys!

The staff were friendly. Good breakfast spread, amazing location with good views of snow peaked mountains and it's a beautiful property, clean and tidy and very esthetically done.

Excellent service and hospitality at Star Hotel, Gudauri, Georgia. Highly recommended. Specially thanks to serre provide us best service & we have stayed one more day only because her hospitality

This a new hotel and they really put effort in every detail of it. THE MOUNTAIN VIEW FROM THE ROOM WAS AMAZING.

Good location, 3 mins walk to lifts

Great location, amazing staff and manager.

Everything, so good And the best Hotel in Gudari

Was great and big thank for hotel manager and gorger in reception they are very friendly and help as with everything great rooms and great location for ski

Property was well located in Gudauri and was very neat and clean

Comfortable and on the main road. The staff were amazing and couldn't do enough to ensure our stay was perfect.

Cleaningness of the apartment, the breakfast was incredible.

The owner and people in the hotel are very helpful and friendly.

We had an amazing stay at Gudauri Hills Apart Hotel! The room was clean, comfortable, and had everything we needed after long days in the snow. The location is great and the view from the hotel is beautiful. A very special shout-out to Ramaz at the reception. He is highly professional, incredibly friendly, and genuinely one of the nicest people we met on our trip. He made us feel welcome from the moment we arrived and was always happy to help with anything we needed. Ramaz truly made our stay even better. Highly recommended—we would definitely come back!

Everything: location, cleanliness, friendly staff, room.

The place was clean and the staff were really friendly. I appreciate Mr. Ruslan for his above and beyond service just to make me and my family’s stay comfortable. I would definitely recommend this hotel and would love to book again for any future stays in Gudauri.

Location is great and the staff is very professional

The property was excellent and covering with snow fall. The wonderful service given by the hotel staff. Really we are overwhelmed to stay in these hotel.

Location just off the main highway, super clean bedroom and toilet. Warm room. Amazing breakfast with lots of variety of Halal food. Kitchen is open 24/07 for coffee making. The host lady is very kind and helpful. It’s like a family home rather than a hotel/resort. Excellent everything.