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I loved the welcome I received, the kind and courteous staff, the wonderful food, and the gorgeous location. Walking distance to other restaurants right on the gorgeous lake. It felt safe and clean. Even a pair of Yellow Nape Amazons visit the neighbouring tree each night! What a treat...

Everyone at the hotel was super nice and helpful to us, specially Carlos which we had the chance to share some time with him. The room was nice, the AC was working smoothly and almost noiseless, the shower had hot and cold water with a good amount of water and the hotel itself was feeling really peaceful, with a nice garden area with some chickens around. To us, after some days in cabins and eco houses, having nice walls and some crystal windows was what we were looking for. The lake is just at one side and you can see it while having breakfast, which by the way is pretty good. The place is close to some interest points of the island. I can only recommend the place.

Enjoyed the bathroom provided on the door rooms, included fans, restaurant, location

Amazing space...picture.a Log Cabin in a pristine huge lake with jungle in the back of your lodging. The swimming was refreshing, safe, and very private as the hotel is away from the noise. Truly i wanted to stay longer...did two days. Howler monkey families greeted me in the back balcony . The restaurant was delicious at all hrs. The hotel filled with gardens and green areas . I will def come back. Wifi in the cabins was good

A wonderful large room dipped in a green secluded setting! Great location, just a 5 minute uphill walk on an unpaved road off the main road. The little town has a supermarket and a few restaurants. We arrived in the darkness and communication with the hotel was fantastic and reliable to help us in finding El Encanto.