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We loved the breakfast! Very friendly owner.

Clean. Wonderful staff. Price. Location

The location was beautiful with mountain views. All the staff was very helpful and exceptionally friendly. The breakfast was worth it- complete and varied. In overall, I enjoy my stay. Will definitely recommend!

Excellent stay. Room is very comfortable and clean. Staff are very nice and polite. Parking available on-site. Breakfast was excellent as well. The views are amazing.

The staff were incredibly kind, helpful, and pleasant — truly going above and beyond. I felt genuinely welcome from the first moment. The room was very warm, comfortable, and cozy, which made the stay especially relaxing. Everything was clean and well maintained. Special thanks to the team for their honesty and support — their help left a lasting positive impression. I would happily stay here again and highly recommend this hotel.

The Owner! he is so helpful and nice, he let us parked the motorcycles all over the place :), we had one lady problematic with food, and they made her a pasta not on the menu and the dish was delicious. Great rooms great breakfast in the initial deal, great dinner.

The view and closeness to the town

The atmosphere, the comfort, the view!!

Everything. It was one of the few and rare perfect hotels <3

I was so happy to visit this region of Portugal. The highlands. I came to ski. And Luna Hotel Serra da Estrela was my Home Base. The hotel was lovely, and the staff were fantastic! The first shift Receptionist Tuesday morning was Super Helpful and lovely! Can you thank her for me? (I didn’t get her name unfortunately…) Also, a special thank you to Luis. We had dinner at the Restaurant Medieval. And it was Wonderful!!! Great, friendly staff, and excellent food… I will visit again for sure!!!

Very convenient overnight stay while traveling.

Found this place somewhat randomly and spent 3 night in their basic rooms, with the deck. The architecture, interior design, food, and most importantly service were impeccable and very high value for the money we spent. Especially the staff.. they went above an beyond to make sure you felt welcome and pampered. Great location if you want to spend a bit of time away and up in the mountains (hills) of Portugal. Highly recommended. p.s. We did make a stop for dinner at the higher rated (5 star) hotel owned by the same group. This location compared to that felt nicer. Both the interior design and people felt a lot warmer here.

Every thing about the hotel is perfect.

The location and view was spectacular. The roomwas large clean

Perfect location for my stay in Covilha. The staff were as welcoming as always (I've stayed here several times before) and the room was exactly what I needed. Breakfast was good and the view from the breakfast room is spectacular.

Location and staff were amazing Good TV, with many channels

The facilities , location, confort, great breakfast and food

Breakfast was great. Staff was always super friendly and attentive. Parking is fine. Location is great. A/C works beautifully. Pool bar has varied offerings which work great. Games room is also a nice touch, unexpected!