Search 5-star hotels in West Java

I was hesitant to book this hotel. However, the hotel staff were able to prove me wrong! We had a very wonderful stay. The hotel staff were very welcoming from the moment we arrived until we left. The receptionist upgraded some of the rooms. The room service team was outstanding. Take immediate action for requests, and paying extra caution for cleaning. The hotel will be in my must stay again for future visits.

I liked everything this place offered, especially the excellent customer service

The hotel can be considered luxurious. Our bedroom is very spacious and even bigger than what we expected. All the hotel personnel are very helpful, kind, and always available to help us.

Room Exellent, Breakfast very good with a lot of variation food. People very friendly.

Location in Kota Bintang with restaurants and a supermarket surrounding. Excellent buffet breakfast. Clean and spacious room.

Hotel is kids friendly good wonderful ambience.

Excellent hotel and helpful staff

Stayed for 6 nights since we were planning to work from abroad in European timezone so we looked for comfy hotel that could cater our needs. And I would say it exceeds all our expectations! Noise level: The room is very quiet, we stayed in a room near the elevator but we cannot hear anything from outside, no luggage wheel noises, nothing. So we could spend taking meetings, working, and also rest really well. Breakfast: Overall breakfast is also very good. Our favorite is gotta be the porridge with all the toppings, the nasi kuning/rames assortments, the jajanan pasar, and the variety of it! For 6 nights stay, the breakfast changed daily so we never got tired of it. Hospitality: The hospitality is unmatched, I have never been to a hotel with staff more welcoming and helpful as Hotel Indigo Bandung, and I said this having stayed in places with 5-10x per night price in Indonesia or other countries. They have the instant service too which was very helpful for us since we were moving around a lot during those days so just having that little bit of help to deliver bowls/cutleries, laundry items, or making up room when we were away is so helpful. Comfort: The bed and pillows were comfortable, we slept really well there. Also the environmental control (temperature & humidity) works really well compared to other even newer hotel. We also went once to VINYL cocktail bars, got some very nice company from the bartenders there! Loved it so much, they were having so much fun and we were too. Got the shots, the magic tricks, the travel advices, everything! Thank you Indigo for having us, keep up the high quality!

Luxury hotel with the best green and breezy view. Outstanding !