4-Star Hotels in Otaru

The hotel is great and also the location. Onsen outdoor is great especially when the weather is cold (and raining). Room.size is bigger than standard and convenient. Bed is ok (a bit too soft for me).

This hotel is near the Otaru-Chikkō Station.You must make a right turn as you exit the station and get into the mall entrance, which is on the second floor. The mall is open around 10.30 to 22.30. The hotel reception is on the first floor. Find an escalator to the first floor to the hotel. I recommend everyone to stay at this hotel. Buffet is excellent. I and my wife love it. The staff is very friendly. Restaurants and supermarkets are easy to find.

The breakfast was amazing! The onsen is lovely!!

The location can not be beat. Our view of the canal was gorgeous and made the stay in Otaru. The room was larger than any we stayed in while in Japan and the lobby was beautiful. Staff were all very friendly despite us being English speaking. If you've ever been an American in Otaru, that can be hard to find. Very walkable to a lot of restaurants. We were sad we could only stay one night, as there were a couple places in the warehouses across the canal we didn't get a chance to check out. I'm sure it's mainly for tourists but if you're having trouble finding a restaurant, we highly recommend walking to Denuki Koji. We had an incredible dinner experience at a tiny Yakitori restaurant there.Theres an onsen at the hotel that I regrettably didn't get a chance to visit but it looks beautiful. Definitely the place to stay if you want to be close to the canal and within walking distance to many historic Otaru spots.

The location was amazing, walking distance to everything; Sapporo Station, Clock tower, TV tower, Niju Fish Market, AOAO aquarium, and Odori Park is right outside the front door. They have parking and the attendant is the nicest man. The onsen was perfect, clean and had everything we needed including great ice cream varieties. They have two sets of washer/dryers and you can use an app to pay. Breakfast was good and the guys welcoming you were always happy.

The location of the hotel was excellent - within walking distance of everything, including the JR station, the canal and major attractions. Otaru is a compact city that's easy to explore on foot, and the hotel's location made it especially convenient to get around, even during snowy or rainy weather. We originally planned to join the Ono Ranger Tour but decided to start exploring on our own a bit earlier in the morning, which ended up fitting our schedule much better. The hotel itself was newly renovated and very clean. While it doesn't have a large public bath, the breakfast was outstanding and became a highlight of out stay. Another special touch was the nostalgic atmosphere created by gas lights and an antique orgel playing music on the top floor during certain hours - it really made the experience memorable. Overall, it was a perfect stay filled with beautiful memories.

Friendly staff, good location and the public bath

Luxury, salon lounge. All great

Everything, beautiful, very clean, with an onsen outdoor and indoor, 5 minutes walk to the ski resort (and with free shuttle) very good service

The property is very cozy and spacious. Accessible to transportation and there's a supermarket nearby. Some tourist spots are also walkable but you can choose to take a bus. The bus stop is a few steps away from the apartment. Ski resort is about 25mins away by bus.

Picturesque winter location and beautiful architectural villas, great cafe and local wares available at the gift shop