4-Star Hotels in Nairobi

Everything was great! Very polite staff, amazing food (a bit expensive but tasty), Room service is quick, we got room no. 605 and the view was amazing!!!!! Also, the security is great and it is very close to the airport (you can see it far from the window). We have also asked the receptionists and the room service people for places to visit and things to see and they were very helpful. The room had a very strong wifi and a smart tv that had all the apps logged in ;). Overall, it is a very very good quality hotel for that price but be aware that it is far from the city center so you will have to pay at least a 1000 ksh (one way) everytime you need to go to the center but on the other hand since it is far from the center it is very peaceful and quiet.

Complimentary water every day. Great staff, they go above and beyond. Patrick and Florence made our stay exceptional, very courteous, and helpful.

We had a wonderful stay at this hotel. It has a restaurant on the ground floor, a cozy café in the lobby, and an excellent rooftop café with great views. Everything was very clean, and the entire hotel had a pleasant, fresh scent. The rooms are spacious, and the double bed is very large and comfortable. The spa area is exceptionally clean and includes a hammam and a dry sauna, which we really enjoyed. My husband also used the gym and was very satisfied with it. There is a swimming pool on the rooftop as well. Unfortunately, the water was quite cool due to the weather, but the area itself is very nice. The staff were responsive and helpful throughout our stay. Breakfast was generous, with a wide selection of food and fresh fruits. Overall, a very comfortable and enjoyable experience — we would happily return.

The washroom needs to have hand shower close to the toilet

Staff were great, big rooms, view of the sports club park, pure vegetarian retaurant next door.

Perfect place for a stay and amazing hospitality. Highly recommended!!

Very colorful hotel with a nice pool at the top. The restaurant is also great, both for breakfast and dinner.

Very comfortable spacious and good AC 👍🏾👍🏾

Welcoming staff and the breakfast buffet had a great variety comfortable rooms large bathrooms

The warmth of staff and cleanliness of the hotel

Location and great hospitality

I mean its like my 4th staying here so can't complain... But thanks a lot to the staff, Maureen, Peace, Edith, Victor and Victor and everyone to be honest... The GM, The restaurant manager... They were great and very helpful especially after I lost my wallet... Thank you all so much...

The room was big and clean. The staff was extremely nice and helpful. We had to leave early so we asked for packed sandwiches. They packed a really nice breakfast instead of simple sandwiches. Thank you.

Everything from reception to room to customer care, food. Everything was awesomene.

Very nice place, clean ane walking distance sarit center

The Place was beyond my expectations. Spacious Roooms, Spacious Bathroom, TV with English Premier League.

The receptionist/kitchen staff, security were very accommodating and friendly. The food and the chef were so good. Best food I tasted in my Kenya trip, chicken sandwich and lamb chops. It was superb. Over all good.

Room service , great food and very friendly

The friendly staff and the excellent service were highlights

There's a young man at the reception,one of the best and accommodative guy...and the hotel is generally best and good...I have been there for 2 times now and I like it...

Beautiful hotel with amazing and helpful staff

it was the best Hotel i have ever stayed in my all trips. the stuff was also very nice. the beds and room was very clean

I enjoyed my stay at Hotel Rio and i promise to come back again i will also recommend others to visit and enjoy the good service they offered me. From the entrance, check-in room size and cleanliness, all was great!

The staff was Amazing! The manager at the restaurant was super helpful!