- Guests Registration: All guests must present a valid physical form of identification at check-in, such as a valid physical passport or ID (Soft copies are not accepted).

- Visitors Policy:

1) The different gender visitors are not allowed in guest rooms, they are welcomed only at the lobby, coffee shop and public areas.

2) The same gender visitors maximum 2 persons are allowed to enter guests rooms for 2 hours only and additional charges will apply for overnight stays.

3) Generally require visitors to register at the reception, providing their identification for safety and legal compliance and subject to Dubai authorities' regulations, A valid physical ID, such as an ID or passport, is required for visitors. Soft copies are generally not accepted.

- Couples must present a marriage certificate upon check-in. For more information, please contact the property.

- Please note that guests are required to present ID and the same credit card used to make the reservation upon check-in, The hotel reserves the right to deny the check in or collect an alternate payment method if the card used for the purchase cannot be presented.

- For all bookings made on behalf of someone else, you must contact the hotel directly 15 days prior to the arrival date to arrange for third party billing, you will need to complete an authorization form and present a copy of the person's ID and credit card.

- Please note that all Special Requests are subject to availability and additional charges may apply.

- Please inform Riviera Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

모든 투숙객은 체크인 시 사진이 부착된 유효한 신분증과 신용카드를 제시하셔야 합니다. 모든 별도 요청 사항은 체크인 시 가능한 경우에 한해 제공되며, 추가 비용이 부과될 수도 있음을 안내드립니다.

예상 도착 시간을 Riviera Hotel에 미리 알려주세요. 예약 시 별도 요청란에 기재하거나 예약 확인서에 기재된 숙소 연락처로 직접 연락하셔도 됩니다.

만 18세 미만인 고객은 부모 또는 법적 보호자가 동반하는 경우에 한해 숙박이 가능합니다.

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