MainStay Suites Mackay

–Excellent location – show map
+91 photos
Scored 8.5
Rated very good

Excellent location!

9.3
  • Kitchen
  • City view
  • Pet friendly
  • Swimming pool
  • BBQ facilities
  • Washing machine
  • Free Wifi
  • Balcony
  • Bath
  • Air conditioning

About this property

Elegant Accommodations: MainStay Suites Mackay in Mackay offers a 5-star hotel experience with a saltwater swimming pool, sun terrace, restaurant, and free WiFi. Guests enjoy air-conditioned rooms with private bathrooms, balconies, and modern amenities. Comfortable Facilities: The hotel features a elevator, daily housekeeping, laundry service, outdoor seating, family rooms, express check-in and check-out, and luggage storage. Additional amenities include a kitchenette, balcony, washing machine, and city views. Dining and Location: The on-site restaurant serves Greek cuisine, complemented by an outdoor dining area. Mackay Entertainment & Convention Center is a 7-minute walk away, while Mackay Airport lies 1.9 mi from the property. Nearby attractions include BB Print Stadium Mackay (1.9 mi) and Mackay Marina (4.3 mi).

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Private Parking
  • Free Wifi
  • Restaurant
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Tea/Coffee Maker in All Rooms
Main Stay Suites
Hotel chain/brand
Main Stay Suites

Property highlights

Top Location: Highly rated by recent guests (9.3)

  • Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
2 king beds
1 king bed
2 king beds
1 king bed
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Leo
Australia Australia
“Great location, very clean and the staff were super friendly and helpful.”
Angela
Australia Australia
“Great location great facilities, travelled with 2 dogs for the first time everything was great”
Dazza_au
Australia Australia
“Location. Staff were excellent - reception & housekeeping Dog friendly. .”
Kirsten
Australia Australia
“Very friendly staff. Our dog was very comfortable in the apartment. Had all the amenities we needed.”
Narelle
Australia Australia
“Central location, nice pool and good sized room. Very clean”
Connie
Australia Australia
“The location was great. Close to eating places. Spacious room”
Rachelle
Australia Australia
“The pet friendly accomodation ive ever seen in the heart of Mackay city. It was so clean and well maintained”
Jana
Australia Australia
“Very clean and spacious room, will all amenities that we could possibly need :)”
Sally
Australia Australia
“Everything at Aligned Appartments was absolutely perfect. The one bedroom apartment that I stayed in was extremely comfortable and had a homely feel. The staff were fantastic and very helpful and the location was within walking distance to...”
Judy
Australia Australia
“Excellent living space, well set up. The location. Ability to go out to the balcony. Staff. Nice to have a two bedroom apt. with two bathrooms.”

Hotel area info

Restaurants

1 Restaurant On Site
Let's Do Greek
  • Cuisine
    Greek

Amenities of MainStay Suites Mackay

Great facilities! Review score, 9

Most popular amenities

  • Outdoor swimming pool
  • Private Parking
  • Free Wifi
  • Restaurant
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Tea/Coffee Maker in All Rooms

House rules

MainStay Suites Mackay takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of AUD 100 is required on arrival. That's about $70. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Extra bed upon request
AUD 60 per child, per night
Crib upon request
AUD 10 per child, per night
2+ years
Extra bed upon request
AUD 60 per person, per night

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 9:00 PM and 8:00 AM.

The fine print

Must-know information for guests at this property

Please note that there is a 1.5% charge when you pay with an American Express or Diners Club credit card.

Please note housekeeping service is not included on Sundays or Public Holidays.

Effective 01 July 2026

A $5.00 booking fee shall be applied to all bookings.

This small fee helps us process your reservation smoothly and continue delivering the personalized, seamless service you expect from our team at MainStay Suites.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform MainStay Suites Mackay of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 21:00:00 and 08:00:00.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of AUD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about MainStay Suites Mackay