Sustainability certification

Ibis Mackay

–Great location - show map
+96 photos
Scored 7.8
Rated good

Great location!

8.8
  • City view
  • Garden
  • Swimming pool
  • Free Wifi
  • Free parking
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping

Located at Mackay Airport, Ibis Mackay offers comfortable and convenient accommodations, within 10 minutes' drive of Mackay CBD (Central Business District). You will find a 24-hour front desk at the property. The on-site restaurant offers breakfast, lunch and dinner, and the bar is open during the day and evening. All rooms offer plush bedding and pillows, coffee and tea making facilities, a Smart TV, complimentary toiletries and a hairdryer.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Free parking
  • Free Wifi
  • 24-hour front desk
  • Restaurant
  • Room service
  • Fitness center
  • Tea/Coffee Maker in All Rooms
  • Bar
ibis
Hotel chain/brand
ibis

Property highlights

  • Top Location: Highly rated by recent guests (8.8)

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, Buffet

  • Free parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 king bed
1 queen bed
1 queen bed
2 twin beds
1 queen bed
1 king bed
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Sustainability

This property has 1 third-party sustainability certification.
Ecotourism Australia Sustainable Tourism Certification
Ecotourism Australia Sustainable Tourism Certification

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Jacqueline
Australia Australia
“Check in was easy and they let us check in early and leave our bags at the hotel. There was an issue with my brother's room and they moved him without any problems.”
Tracey
Australia Australia
“It was a great location. Very pleasant staff. Great restaurant for dinner.”
Rose
United States United States
“Excellent location next to airport. New property. Restaurant in property is great. Friendly staff.”
Kate
Australia Australia
“Location, staff at reception very friendly and helpful”
Stephanie
Australia Australia
“Clean and very convenient the front desk staff were so helpful and super nice”
Wright
Australia Australia
“Room was great. Breakfast was a little dear. Bed was lovely and comfortable”
Deborah
Australia Australia
“Beds were very comfortable and room dark great for sleeping.”
Phil
Australia Australia
“Restaurant for Dinner and Buffet breakfast meant l didn't need to go anywhere”
Quentin
Australia Australia
“Angad at reception was exceptionally nice. We ate at the restaurant and they were understaffed in the kitchen, which is fine because we didn't mind waiting for food. There was a mistake on our order and Nick from the restaurant was quick to...”
Aaron
New Zealand New Zealand
“Immediate access to the airport. Great restaurant, speedy wifi. Best Ibis experience”

Hotel area info

Restaurants

1 Restaurant On Site
Turbarlence
  • Cuisine
    Australian
  • Open for
    Breakfast • Lunch • Dinner
  • Ambience
    Family-friendly • Modern
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Ibis Mackay

Great facilities! Review score, 8.1

Most popular amenities

  • Outdoor swimming pool
  • Free parking
  • Free Wifi
  • 24-hour front desk
  • Restaurant
  • Room service
  • Fitness center
  • Tea/Coffee Maker in All Rooms
  • Bar

House rules

Ibis Mackay takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBEftposUnionPay credit cardCash

The fine print

Must-know information for guests at this property

Please note, there is a 1.4% credit card surcharge when using a credit card.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Ibis Mackay