With a perfect location next to the Townsville harbor, 5 minutes' walk from The Strand seafront promenade, Oaks Townsville Hotel offers spacious, fully serviced and comfortable accommodations. Oaks Townsville Hotel offers 11 floors of stylish studios. Mt Stuart and City Scape Studios enjoy beautiful mountain or harbor views from their balcony. They all feature modern kitchenette appliances and full laundry facilities. Other in-room amenities include air conditioning, cable LCD TV, DVD player and internet access. Guests of Oaks Townsville Hotel can use the swimming pool and fitness room free of charge. Free private parking, a tour desk and meeting facilities are also at your disposal. The hotel is centrally located on cosmopolitan Palmer Street. An easy stroll will take you to a number of great restaurants, cafes and bars, as well as Jupiters Casino.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Oaks Hotels & Resorts
Hotel chain/brand
Oaks Hotels & Resorts

Property highlights

Top Location: Highly rated by recent guests (8.9)

  • Free Private Parking Available On Site

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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See what guests loved the most:

Marcelle
Australia Australia
Location was convenient to nice resturants and Yatch club. I liked the mountain, stadium and harbor view from 7th floor. The little kitchen was excellent with dishwasher.
Bronty
Australia Australia
Apartment was serviced daily Close to variety of eateries
Liz
United States United States
View was really nice from our room, great deck to sit out on. The room was very clean and had all the amenities we expected
Liam
Australia Australia
Parking provided, staff were nice and accommodating. Room incredibly spacious.
L
Australia Australia
Great location ,great place to stay very nice rooms
Lesley
Australia Australia
As we were last minute, we had first floor accommodation with no view, but it didn't matter - the room was very nice - secure- clean, cool, beautiful drapes, bed good, bathroom good, plenty of space :-) LOVE the complimentary undercover car...
Helen
Australia Australia
We have stayed many times before. Location ideal. We leave the car in carpark and walk to one of the many various and varied restaurants down the road. We have family in Townsville so visit for all sorts of reasons. Once we spend a bit more...
Majella
Australia Australia
Loved being on the top floor. The bed was super comfy. Quiet and peaceful environment. Great room. Lots of space.
Anthony
Australia Australia
The staff included housekeeping were friendly and professional
Michael
Australia Australia
The water shower pressure and the dryer and washing machine

Host Info

Company review score: 9Based on 997,320 reviews from 523 properties
523 managed properties

Property info

Oaks Metropole Hotel sets the standard for affordable, quality accommodation in North Queensland’s unique tourist town of Townsville; delivering contemporary, self-contained apartments, a supremely central location on the vibrant Palmer Street and superior leisure facilities.

Language Spoken

English

Area info

Restaurants

1 Restaurant On Site
Metropole Hotel Townsville
  • Cuisine
    Australian
  • Open for
    Lunch • Dinner
  • Ambience
    Modern

Amenities of Oaks Townsville Hotel

Great facilities! Review score, 8.6

Most popular amenities

  • Outdoor swimming pool
  • Free parking
  • Free Wifi
  • Non-smoking rooms
  • Fitness center
  • Restaurant
  • Bar

House rules

Oaks Townsville Hotel takes special requests – add in the next step!
Check-in
From 2:00 PM to 9:30 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 7:00 AM to 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of AUD 100 is required on arrival. That's about $70. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Crib upon request
AUD 20 per child, per night

Prices for cribs aren't included in the total price. They'll have to be paid for separately during your stay.

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Accepted payment methods
American ExpressVisaMastercardDiners ClubEftposUnionPay credit cardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 11:00 PM and 7:00 AM.
Pets
Pets are not allowed.

The fine print

Must-know information for guests at this property

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note that there is a nonrefundable 1.5% charge when you pay with a credit card.

Please note that this hotel requires an AUD 1 credit card pre-authorization upon check in to cover any incidental charges.

Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Oaks Townsville Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 23:00:00 and 07:00:00.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of AUD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Oaks Townsville Hotel