The Benson Hotel

–Excellent location – show map
+58 photos
Scored 8.3
Rated very good

Excellent location!

9.1

Officially opening our doors on July 1, 2021, The Benson Hotel has taken over a previous hotel. The property has been given new life from its external facade, through the lobby, to the deco-inspired restaurant and bar on level three, overlooking the city skyline. Existing guest rooms have experienced a stage one refresh with new carpet, curtains, paint, and 55" smart TVs in the bathrooms, with furnishing to be refurbished in stage two over the coming months. Located in the heart of the central business district, The Benson Hotel is a 5-minute walk from the Convention Center, Reef Casino, reef departure terminals, Esplanade Lagoon, and Promenade. Free WiFi is included. For a more active time, go canoeing or horseback riding. Make your own unique tour of the area with a rented bicycle or car. Return to a favorite drink at the bar, open Tuesday–Saturday. The Benson Bar & Restaurant is a combination of relaxation and sophistication, offering an array of cocktails, modern dining, and local delicacies. Breakfast is available from 6:30 a.m. to 10 a.m. every day. The bar opens from 3 p.m. until late on Friday and Saturday, with the restaurant serving meals from 4 p.m. to 8 p.m. It also offers outdoor seating to enjoy the tropical climate.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Private Parking
  • Non-smoking rooms
  • 24-hour front desk
  • 2 restaurants
  • Facilities for disabled guests
  • Laundry
  • Bar
  • Breakfast

Property highlights

Located in the best-rated area in Cairns, this hotel has an excellent location score of 9.1

Breakfast Info

Buffet, Breakfast to go

  • Private parking at the hotel

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Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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See what guests loved the most:

El
Australia Australia
“I like the rooms and the pool. I appreciate that they have a place to do your laundry.”
Jennifer
Canada Canada
“Centrally located, everything at a walking distance. Very friendly and helpful staff. Comfortable and spacious rooms”
Alessia
Canada Canada
“Close to all excursions, clean and modern. Friendly staff”
Amy
Australia Australia
“The staff were so helpful and the rooms where comfy and clean”
Marcia
New Zealand New Zealand
“Location was good - close enough to walk comfortably to the esplanade and marina. Affordable with friendly staff. View from my room in the top floor was good.”
Julie
United States United States
“Helpful staff. Our room was spacious. Pool was lovely. We appreciated the laundry facilities.”
Erica
Australia Australia
“Everything from comfy bed to sound proof walls and great location.”
Nancy
United States United States
“Great location , helpful staff , clean and comfortable”
Timothy
United States United States
“Good location for everything, not necessarily right next to the water but short walking for both water and central station, super market near by, tons of eatery’s near by, just great experiences”
Zhenyu
Australia Australia
“Clean and comfortable, walk distance to heart of Cairns.”

Hotel area info

Restaurants

2 Restaurants On Site
The Benson
  • Cuisine
    Australian
  • Open for
    Breakfast • Dinner • Cocktail hour
  • Dietary options
    Vegan • Gluten-free • Dairy-free
The Benson Bar
  • Cuisine
    Australian

Amenities of The Benson Hotel

Great facilities! Review score, 8.4

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Private Parking
  • Non-smoking rooms
  • 24-hour front desk
  • 2 restaurants
  • Facilities for disabled guests
  • Laundry
  • Bar
  • Breakfast

House rules

The Benson Hotel takes special requests – add in the next step!
Check-in
From 2:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of AUD 100 is required on arrival. That's about $70. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
AUD 10 per child, per night
3+ years
Extra bed upon request
AUD 30 per person, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardJCBEftposCash

The fine print

Must-know information for guests at this property

Please note that for bookings of 10 rooms or more, different policies or procedures apply. Please contact the property in advance, using the contact details found on the booking confirmation.

Please note that there is a 1.5% surcharge when you pay with Visa or Mastercard and 2% when using Amex when you pay with a credit card at the Hotel's reception desk. The Hotel requests an incidental deposit of $50 per night, during your stay (as a deposit or an authorization on your card) for any incidental charges, any credit will be refunded on departure.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Benson Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of AUD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about The Benson Hotel