The Marco Polo

–Great location - show map
+31 photos
Scored 8.2
Rated very good

Staff

9.0

The Marco Polo Mackay is 5 minutes’ drive from the Ooralea Racecourse. Mackay Airport, Melaleuca Forest and Central Queensland University Mackay are each a 10-minute drive away. All rooms have a flat-screen TV as well as a refrigerator and tea and coffee making facilities. The bathroom includes a hairdryer and free toiletries. Recently fully refurbished and with the most comfy beds in town plus free Wi-Fi, free car parking and a pool, The Marco Polo is the perfect base for your business or leisure trip to Mackay

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Free parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Tea/Coffee Maker in All Rooms

Property highlights

  • Top Location: Highly rated by recent guests (8.6)

  • Want a great night's sleep? This property was highly rated for its very comfy beds.

Free Private Parking Available On Site

Loyal Customers

There are more repeat guests here than most other properties.

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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 king bed
1 twin bed
and
1 queen bed
1 king bed
1 twin bed
and
1 king bed
and
1 bunk bed
1 king bed
1 king bed
and
1 bunk bed
1 twin bed
and
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Georgia
Australia Australia
“Simplicity of booking in and collecting keys after hours. Cleanliness and comfort.”
Michael
New Zealand New Zealand
“Convenience and price. King rooms are spacious and have a bath.”
Ian
Australia Australia
“of course the excellent restaurant, friendly staff,room size. cost.”
Mikeve
Australia Australia
“My partner and I like our room view, size and comfortable bed. We like the onsite undercover park, feel safe with our vehicle and enjoy the fast wifi.”
Sophia
United Kingdom United Kingdom
“Rooms and facilities are wonderful, friendly staff and easy to find”
Panthita
Australia Australia
“A spacious room with a decent view on the main road, no sound can be heard from it, provided basic nesscesities for the night and decent entertainment from the TV. Room felt nice and private no big complaints.”
Donna
Australia Australia
“comfy bed and very quiet. Friendly staff. good location.”
Beverly
New Zealand New Zealand
“Great location very friendly staff and nice and quiet”
Anonymous
Australia Australia
“The location of the property was in a good spot, walking distance to shops and within driving distance of activities”
Billy
Australia Australia
“Good value motel. Very amicable host. Lovely room.”

Area info

Amenities of The Marco Polo

Great facilities! Review score, 8.3

Most popular amenities

  • Outdoor swimming pool
  • Free parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Tea/Coffee Maker in All Rooms

House rules

The Marco Polo takes special requests – add in the next step!
Check-in
From 2:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 2:00 PM to 12:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of AUD 200 is required on arrival. That's about $141. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCBEftposUnionPay credit card Cash is not accepted

The fine print

Must-know information for guests at this property

Please note that there is a 3% charge when you pay with an American Express or JBC and 1.95% when you pay a Visa card or Mastercard.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Marco Polo of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of AUD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about The Marco Polo