Otter Hotel

–Excellent location – show map
+43 photos
Scored 8.9
Rated excellent

Staff

9.2

About this property

Comfortable Accommodations: Otter Hotel in Banff offers 4-star comfort with air-conditioning, balconies, and private bathrooms. Each room includes a tea and coffee maker, refrigerator, and free toiletries. Exceptional Facilities: Guests can enjoy a fitness center, restaurant serving dinner, and free WiFi. Additional amenities include a hot tub, 24-hour front desk, and electric vehicle charging station. Prime Location: Located 1.2 mi from Banff Park Museum and The Whyte Museum of the Canadian Rockies, the hotel is 1.1 mi from Banff International Research Station. Calgary International Airport is 83 mi away.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free parking
  • Free Wifi
  • Non-smoking rooms
  • Restaurant
  • Fitness center
  • Tea/Coffee Maker in All Rooms

Property highlights

Top Location: Highly rated by recent guests (9.0)

  • Free private parking available at the hotel

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Availability

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Room Type
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2 queen beds
2 queen beds
1 king bed
2 queen beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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See what guests loved the most:

Tim
United States United States
“Nice spacious room Loved the coffee options for pour over Nice to have the hot pools available”
Kaylee
United States United States
“Great location. Friendly staff. Very nice hotel and quiet!”
Yossi
Israel Israel
“מלון חדש ויפה מעוצב בטוב טעם חדרים בגודל סביר ומקלחות טובות. יש במלון גם במרפסת הראשית בריכות חמות ופתוחות להנאת האורחים, תענוג להשתמש בהן אחרי יום הליכה . צוות ידידותי ומסביר פנים ונלהב לעזור באמת משהו יוצא דופן.”
Qiaohui
United States United States
“Beautiful modern design, comfortable bed and practical room details, great amenities with nice hot springs.”
Sheryl
United States United States
“The hotel staff greeted us with a smile and great information as we arrived. We had questions about some of the activities we had planned and they were so helpful. The hotel is newer, and has garage parking, and they even offered free bus tickets...”
Leonardo
Canada Canada
“It was very clean and modern. The outdoor hot tub was amazing after a day of hiking. The location was at the far end of town but easily accessible.”
Brenda
United States United States
“The location was great. The hot pools were wonderful. The building itself was gorgeous.”
Grace
Canada Canada
“Had a wonderful stay! Everything was excellent—from the clean rooms to the friendly staff and great service. My favorite part was the pool area, which was beautiful, relaxing, and very well maintained. Overall, I loved everything about this hotel...”
Lessard
United States United States
“Clean. Always most important. Bed was perfect. Lots of pillows. The gourmet coffee was incredible. Right down to the fresh cream every day. Free courtesy Parking was off the street, and easy access behind an automated door. The hotel is...”
Deanna
United States United States
“style of room, subtle aroma therapy was a plus. loved the rooftop hot pools”

Hotel area info

Restaurants

1 Restaurant On Site
Good Folk
  • Open for
    Dinner

Amenities of Otter Hotel

Great facilities! Review score, 9.4

Most popular amenities

  • Free parking
  • Free Wifi
  • Non-smoking rooms
  • Restaurant
  • Fitness center
  • Tea/Coffee Maker in All Rooms

House rules

Otter Hotel takes special requests – add in the next step!
Check-in
From 4:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 2 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubDiscover Cash is not accepted
Parties
Parties/events are not allowed

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

This property does not accommodate bachelor(ette) or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Otter Hotel