Sustainability certification

Tru By Hilton Gananoque, On

–Excellent location – show map
+30 photos
Scored 8.9
Rated excellent

Staff

9.5
  • Garden
  • Swimming pool
  • Free parking
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safe

About this property

Comfortable Accommodations: Tru By Hilton Gananoque, On in Gananoque offers air-conditioned rooms with private bathrooms, walk-in showers, and free toiletries. Each room includes a work desk, refrigerator, and soundproofing for a restful stay. Leisure Facilities: Guests can enjoy a garden and indoor swimming pool, complemented by a fitness room and games room. Additional amenities include a lounge, coffee shop, outdoor seating area, and electric vehicle charging station. Convenient Location: Located a 5-minute walk from OLG Casino Thousand Islands, the hotel is 21 mi from Fort Henry and K-Rock Center. Nearby attractions include Thousand Islands Playhouse (1.6 mi) and Boldt Castle And Yacht House (20 mi). An ice-skating rink is also in the surroundings.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Indoor swimming pool
  • Free parking
  • Non-smoking rooms
  • Fitness center
  • Facilities for disabled guests
Tru by Hilton
Hotel chain/brand

Property highlights

Top Location: Highly rated by recent guests (9.0)

  • Free private parking available at the hotel

Availability

Select dates to see this property's availability and prices

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Sustainability

This property has 3 third-party sustainability certifications.
ISO 14001:2015 Environmental management system
ISO 14001:2015 Environmental management system
Certified by: DEKRA Certification, Inc.
ISO 50001:2018 Energy management systems
ISO 50001:2018 Energy management systems
Certified by: DEKRA Certification, Inc.
ISO 9001:2015 Quality management systems
ISO 9001:2015 Quality management systems
Certified by: DEKRA Certification, Inc.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

See what guests loved the most:

Gnl_us
United States United States
“typical Tru Hotel by Hilton,, same as I''ve experienced in the US”
German
Canada Canada
“The staff! Lovely location, super clean and comfortable!”
Axel
Canada Canada
“Close to the highway, comfortable beds, good breakfast.”
Dave
Canada Canada
“Breakfast was awesome. Location was perfect for our needs.”
Ai
United States United States
“Newly built, cleanliness. Staff are very responsive and friendly.”
Stephanie
United States United States
“Great location, good breakfast, room was clean and comfortable for the most part, friendly and helpful staff.”
Nancy
United States United States
“Staff members, especially Melissa and Davita, were friendly and helpful. The entire staff seemed nice and hardworking, and we were very appreciative. We really liked that there was a storage room where we could put our bicycles.”
Isabelle
Canada Canada
“Very good breakfast…loved the pancakes😋very comfortable bed!”
Megan
Canada Canada
“Clean and new Games area which most hotels don’t have”
Donna
Canada Canada
“It’s clean nice rooms the breakfast was ok well maintained in dinning area by staff”

Hotel area info

Amenities of Tru By Hilton Gananoque, On

Great facilities! Review score, 9.2

Most popular amenities

  • Indoor swimming pool
  • Free parking
  • Non-smoking rooms
  • Fitness center
  • Facilities for disabled guests

House rules

Tru By Hilton Gananoque, On takes special requests – add in the next step!
Check-in
From 3:00 PM
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscoverUnionPay debit cardUnionPay credit card Cash is not accepted

The fine print

Must-know information for guests at this property

Cannot hold the room after after 9PM unless you message or call the property before 9PM. Call +16134639555 Ext 0.

FAQs about Tru By Hilton Gananoque, On