Shangri-La Resort, Shangri-La is managed by Shangri-La Hotels and Resorts, offering comprehensive services and 228 cozy and bright guest rooms between 2nd to 9th floors. Ganden Sumtseling Monastery is a 12-minute walk away. Ideally located in the center of Shangri-La, the hotel faces to Longtan Lake Park and located a 10-minute walk from Dukezong Ancient Town. Local markets and shopping streets are within walking distance of Shangri-La Resort, Shangri-La. Shangri-la Airport can be reached in 12 minutes by car from the resort. Designed in Yunnan and Tibetan style, each guest room features stunning mountain or garden views. Extra features air conditioning, flat-screen TV and mini-bar. The private bathroom comes with shower facilities, free toiletries and a hairdryer. Shangri-La Resort offers state-of-the-art facilities including swimming pool, gym, billiards and table tennis. Free airport transfer service is available based on request. Guests can enjoy international buffet and authentic cuisines at the on-site restaurants. Sichuan Style Hotpot is served on the second floor. A wide choice of food are available for buffet breakfast.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Shangri-La Group
Hotel chain/brand
Shangri-La Group

Property highlights

Top Location: Highly rated by recent guests (9.0)

Breakfast Info

Continental, Asian, Buffet

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
2 twin beds
2 twin beds
1 king bed
1 king bed
1 king bed
1 king bed
2 twin beds
1 king bed
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Vichuda
Indonesia Indonesia
front staff was warm and welcoming.. we had altogether 5 rooms and both Lynn and Anne was efficient and checked us in in a breeze.. love love it here.. the hotel deco was on point with being in shangrila. Breakfast was lovely and of high standard...
Tan
Indonesia Indonesia
location....helpful staff...nice view from the rooms...
Ya
Canada Canada
The staff were really nice; however the room had a little bit of a smell when we were there. The windows also don't open all the way which didn't help with getting rid of the smell. The TV was located at a weird position on the wall, but the...
Piotr
Poland Poland
very good dinner buffet, swimming pool, jacuzzi, oxygen in the rooms
Mark
Australia Australia
Staff very good, especially Becky the GM, whose excellent English helped us. Made use of the oxygen therapy machines.
Daphne
Hong Kong Hong Kong
Comfortable beds, excellent interior with some Tibetan influence, lovely welcoming lobby, hot ginger tea guests can help themselves with at the lobby, helpful reception and concierge, there’s an oxygen bar (room) for guests to use and very...
Steve
Singapore Singapore
The decor of the entire hotel was in sync with the region of Shangri-la.
Lim
Singapore Singapore
esp. service staff Rose He and Elin for hospitable service
Dimitri
United Kingdom United Kingdom
Beautiful hotel, with excellent facilities inside and a delicious breakfast available.
Abigail
Singapore Singapore
Beautiful decor - Tibetan style yet not overtly religious. Still with Shangri-La’s signature scent in the lobby. Modern and comfortable rooms. Excellent location within 15mins walk to the Old Town. Service was personalised and staff were very...

Hotel area info

Restaurants

2 Restaurants On Site
Ani's kitchen
  • Cuisine
    Asian
  • Open for
    Breakfast • Lunch • Dinner
  • Ambience
    Traditional
阿姨家厨
  • Cuisine
    Chinese • Pizza • Seafood • Szechuan • Steakhouse • Local • Grill/BBQ
  • Open for
    Breakfast • Brunch • Lunch • Dinner • High tea
  • Ambience
    Family-friendly • Traditional • Modern • Romantic
  • Dietary options
    Halal • Vegetarian

Amenities of Shangri-La Resort Shangri-La

Great facilities! Review score, 9

Most popular amenities

  • Indoor swimming pool
  • Free Wifi
  • Non-smoking rooms
  • Free parking
  • Fitness center
  • Room service
  • Facilities for disabled guests
  • 2 restaurants
  • Family rooms
  • Breakfast

House rules

Shangri-La Resort Shangri-La takes special requests – add in the next step!
Check-in
From 2:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Free
Crib upon request
Free
3 - 11 years
Extra bed upon request
Free
12+ years
Extra bed upon request
CNY 350 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay debit cardUnionPay credit cardCash

The fine print

Must-know information for guests at this property

Guests are required to show a valid government-issued ID card or passport upon check-in.

Up to 2 children under 12 years old of a stay-in guest enjoy a free buffet meal at the on-site restaurant. This stay-in guest need to pay the full amount of the meal. Extra children under 12 enjoy 50% discount on buffet meal.

Children under 12 years old of visitors enjoy 50% discount on buffet meal.

One child under 12 years old enjoy a free extra bed in the room. Each room can only accommodate 1 extra bed.

Please note that free airport shuttle service is possible upon special request. For those who are in need of such service, 24-hour prior direct contact with the property providing your arrival or departure details is needed. Contact information can be found on the confirmation letter.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Shangri-La Resort Shangri-La of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Guests will receive a rental agreement which must be signed and returned to the property prior to arrival. If guests don't receive the agreement on time, they should contact the property management company at the number on the booking confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Shangri-La Resort Shangri-La