Guests arriving after 16:30 are asked to contact Aparthotel Ostseeresidenz in advance in order to get a code for the key safe.

Guests are responsible for cleaning the apartment kitchen before departure.

Towels and/or bed linen are not included but can be rented on site for a surcharge of EUR 35 per person. Alternatively guests can bring their own. Please contact the property at least 1 day in advance if you require towels and/or bed linen.

Please inform Appartementhaus Ostseeresidenz of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 22:00:00 and 07:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

A damage deposit of € 100 is required. The property charges this days before arrival. This will be collected by bank transfer. You should be reimbursed within 14 days of check-out. The deposit will be fully refunded by bank transfer if there's no damage to the property upon inspection after check-out.