Hoteltow is located on the outskirts of Berlin, which is 10 km from the property and can be reached by tram. It offers free WiFi, and a restaurant serving regional food. The modern and comfortable rooms include a flat-screen TV . The private bathrooms come with a bath or shower. A 24-hour check-in facility is available at the property. A breakfast buffet is served each morning in the Hoteltow’s breakfast room. A wide range of drinks as well as small snacks can be purchased at the Berlin Lounge bar on site. There is also a vending machine available. The A115 motorway is just a 10-minute drive from Hoteltow. Berlin can be reached in 30 minutes by car, while Potsdam is a 20 minutes' drive away. Paid private parking is available in the hotel's underground car park.

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