Please note that guests can retrieve their keys after 14:00 via a key box at the hotel's entrance. You get the code for the key box via email.

Please note that your credit card will be charged on your day of arrival.

Please note that there is no reception at this hotel. To check in, you need to enter the code, which you get via email, in the key box.

Please be advised that this is a strictly non-smoking property. Smoking will incur a fine.

到着予定時刻をHotel Lorenzに事前に連絡してください。