Please note that the hotel might contact guests directly with a credit card pre-authorization letter on the day of booking.

Please present the credit card used to make this reservation upon check-in at the hotel. If you are booking on someone else’s behalf, please contact the hotel directly to arrange for third party billing

Transfers from Sharm El Sheikh Airport can be arranged at an added charge. Kindly contact the property after booking if you wish to make use of this service. Contact details can be found on the booking confirmation.

Free limited Wi-Fi is available in the hotel area, including rooms.

Kindly note that birth certificates need to be presented upon check-in for children accompanying guests.

Please note that a smart casual dress code is required at all of the hotel's restaurants.

Please note that swimming in the pool and in the sea is only permitted in adequate Bathing suit. Swimming in loose/cotton clothing is also not permitted.

When booking more than 5 rooms, additional supplements may apply. Bookings will be nonrefundable and full amount of the stay will be charged anytime.

For Refundable bookings, the guest will receive Payment Gate-Way link via email to process the 01 night payment.

For Non-Refundable bookings, guests will receive Payment Gate-Way link via email to process full payment.

• Room rate is calculated according to the number of adults in one room.

• Hotel doesn't allow to take flammable materials such as heating equipment, cooking equipment, Shisha or other dangerous chemicals into the hotel.

Please note that by Egyptian law all foreign guests must pay in a foreign currency, not in Egyptian currency. The Egyptian citizens are required to pay in the local currency according to the exchange rate at the time of payment.

Please note that the hotel might issue a pre-authorization process to check the credit card validity & to guarantee the booking as per booking conditions.

•Cash payment is not allowed, we accept only credit cards (Visa, Master Card, Maestro & Amex), payment links & bank transfers.

•Using personal speakers in all hotel areas is not allowed at all.

Long-Stay Policy: For bookings of 5 nights or more, the full amount for the entire length of stay will be charged at check-in. No refunds or credits will be issued in the event of an early departure.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform JAZ Dahabeya of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.