Full payment for your stay will be due upon arrival. However, the hotel may verify your credit card a few days prior to your arrival to ensure it is valid.

When booking half board or full board, please note that drinks are not included in the price.

When booking 3 rooms or more, different policies and additional supplements may apply.

Please note that when booking a rate where payment is due before arrival, Hotel Madeira Centro will provide detailed payment instructions, for example, a link to a secure payment platform.

We remind you that, in accordance with Spanish legislation, cash payments of more than EUR 1,000 are not allowed if you are a resident of Spain, or EUR 10,000 if you reside abroad. If the total amount of your stay exceeds these amounts, you will need to pay by credit or debit card or through bank transfer.

Registration will be mandatory for all guests aged 14 and above. To register, you must provide the original identity document or passport (it is not possible to provide a photocopy or photograph). The driver's license is not considered a valid document.

It is mandatory that the prepayment of the total stay be made on the day of arrival.

Due to the coronavirus (COVID-19), this property is taking steps to ensure the safety of guests and staff. For this reason, some services and facilities may be limited or unavailable.

Guests are required to show a valid ID and credit card upon check-in. Please note that all special requests are subject to availability and may incur additional charges.

This property does not accommodate stag or hen parties or similar parties.

Please note that construction work on the 8th and 9th floors will be carried out from January 2026 to March 2026, and there may be some noise.

Els clients han de presentar un document d’identitat amb fotografia i una targeta de crèdit durant el registre d’entrada. Les peticions especials són segons disponibilitat i poden comportar suplements.

Aquest allotjament no accepta comiats de solters o festes similars.