Guests are kindly requested to inform the hotel in advance of their estimated time of arrival. This can be noted in the Comments Box during booking, or by contacting the hotel using the contact details found on the Booking Confirmation.

Payment policy

When confirming the reservation, the payment method provided will be verified to ensure its validity. The total amount of the reservation will be automatically charged one day before check-in, once the free cancellation period has ended. If the charge cannot be processed, a valid card may be requested to guarantee the reservation.

Additional charges policy

When confirming the reservation, the payment method provided will be verified to ensure its validity. The accommodation may apply additional charges only if necessary, for example:

• Smoking inside the facilities.

• Damage caused to the room or furniture.

• Loss of items belonging to the property.

• Breach of internal rules that generates additional costs.

No charge will be applied without prior and documented justification. This procedure helps protect the proper use of the accommodation and ensure a responsible stay.

예상 도착 시간을 Hotel Rostits에 미리 알려주세요. 예약 시 별도 요청란에 기재하거나 예약 확인서에 기재된 숙소 연락처로 직접 연락하셔도 됩니다.