When booking more than 2 rooms, different policies and additional supplements may apply.

Payment before arrival via RedSys Gateway is mandatory. The property will contact you after you book to provide instructions.

Guests are required to present a valid identity document and a credit card upon check-in. Please note that all special requests are subject to availability and may incur additional charges. In accordance with Spanish regulations (Royal Decree 933/2021, of October 26), we are also required to identify any minors staying with you. Therefore, during check-in we will request an official document such as a national ID card, passport, or family record book.

Please inform BYPILLOW House in advance of your expected arrival time. You can use the special requests section when making your reservation or contact the property directly. The contact details are provided in your booking confirmation.

Bachelor or bachelorette parties and similar celebrations are not permitted at this property.

As the accommodation is located in a residential area, guests are kindly asked to avoid making excessive noise.

A damage deposit of €100 will be required upon arrival, payable by credit card. This deposit will be refunded in full at check-out, once the property has been inspected.

チェックインの際、写真付きの身分証明書とクレジットカードの提示が必要となります。特別リクエストは確約ではなく、チェックイン時の状況により利用できない場合があり、また追加料金が必要となる可能性があります。

到着予定時刻をBYPILLOW Houseに事前に連絡してください。

ヘンパーティーやスタッグパーティー（男性または女性同士の独身最後のパーティー）などは禁止されています。

この宿泊施設は住宅街にあるため、大きな声や音を出さないようにご配慮ください。

到着時に、€ 100の損害補償用デポジットの支払いが必要となります。 クレジットカードでお支払いください。 デポジットはチェックアウト時に返金されます。 デポジットは宿泊施設の点検後、問題がなければクレジットカードに全額返金されます。

営業許可番号：HB-004518