The Hong Kong Government’s regulation of disposable plastic tableware and other plastic products will be implemented from 22 April 2024. Hotels and guesthouses will no longer offer complimentary disposable toiletries and plastic-bottled water in guest rooms. At The Cityview, we encourage all our guests to bring their own toothpaste, toothbrush, and personal care items during their stay. Please contact the hotel for details.

Guests who shorten their stay after check-in may be charged an additional penalty fee.

Please note that all cancellations, modifications and no-show charges are subject to a service charge.

Credit card details must be provided upon making any reservations. The Hotel reserves the right to pre-authorise your credit card prior to arrival as a guarantee of arrival. Please present the same credit card used to guarantee your booking when checking in and paying at the hotel.

Guest rooms are subject to restrictions on group gatherings. All visitors are required to register at our front desk before entering the guest room. For security reasons, visitors are not allowed to stay overnight from 11:00 PM to 06:00 AM.

Please note that additional guests above the maximum room occupancy are not permitted.

Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos.

Informa a The Cityview - Chinese YMCA of Hong Kong con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva.

Las personas menores de 18 años solo pueden alojarse si van acompañadas de alguno de sus progenitores o tutores legales.

A causa del coronavirus (COVID-19), este alojamiento ha suspendido temporalmente su servicio de traslado.