Grand City Hall Hotel & Serviced Residences

–Excellent location – show map
+19 photos
Scored 8.9
Rated excellent

Staff

9.4
  • Apartments
  • Swimming pool
  • BBQ facilities
  • Free Wifi
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping

Grand City Hall Hotel & Serviced Residences is located in the heart of Medan. It is next door to the Bank Indonesia Complex. The hotel is a 5-minute drive from Medan Train Station and an hour's drive from Kuala Namu International Airport. Each room at Grand City Hall Hotel & Serviced Residences features a flat-screen TV, writing desk and free internet. Rooms are also equipped with tea and coffee makers, and room service is available. Grand City Hall Hotel & Serviced Residences provides a wide selection of dining options. Guests can sample Chinese, Japanese and Western cuisines. The Coffee Shop and Piano Lounge are ideal for light refreshments and drinks. Guests can enjoy a grand outdoor swimming pool. There is also a spa and wellness center with professional massage services.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Airport shuttle
  • Free Wifi
  • Spa and wellness center
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • Bar

Property highlights

  • Top Location: Highly rated by recent guests (9.3)

  • Want a great night's sleep? This property was highly rated for its very comfy beds.

Free Private Parking Available On Site

Loyal Customers

There are more repeat guests here than most other properties.

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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
2 twin beds
or
1 king bed
1 queen bed
1 queen bed
1 queen bed
1 queen bed
1 twin bed
and
1 queen bed
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Matthew
United States United States
“I really enjoyed this hotel in downtown medan. The hotel is great, the staff is incredibly helpful and the rooms are spacious. I highly recommend”
Elliana
Malaysia Malaysia
“Place is very convenient, easy to ascess everywhere. There is car free day every sunday and it was fun to join. Room were nice and clean.”
Rai
Indonesia Indonesia
“Location, room, it’s very spacious and the breakfast is amazing. You should not miss it. I usually not a breakfast person but I went to breakfast there in all morning”
Melody
Indonesia Indonesia
“Facilities and room very nice, breakfast really good. Perfect location.”
Fabianto
Indonesia Indonesia
“The food was delicious, the apartment room is spacious, the staffs are helpful.”
Nina
Malaysia Malaysia
“Perjalanan dari Malaysia, kita sangat happy, ke dua kanar sangat nyaman, bersih, AC sejuk. Breakfast sedap, bervaraisi, lokasi juga sangat strategis, pelayanan staf-stafnya juga ramah”
Ronald
Australia Australia
“An enjoyable stay - the room was comfortable and breakfast excellent and varied.”
Philip
United Kingdom United Kingdom
“Everything. This is a quality hotel with excellent facilities and well trained and efficient staff. Absolutely nothing to leave a negative comment about.”
Luka
Slovenia Slovenia
“Comfortable rooms and beds, good rest after long flight”
Ching
Singapore Singapore
“Beds were clean. Good variety at breakfast. Good location.”

Managed by Grand City Hall Hotel & Serviced Residences

Company review score: 9.4Based on 315 reviews from 1 property
1 managed property

Company info

Our professional English speaking staff will be very happy to assist and service you during your stay in our hotel.

Property info

The Grand City Hall Medan Hotel & Serviced Residences has been conceptualized to become one of Medan’s leading international five star hotels.

Neighborhood info

Located in the heart of Medan, the hotel is in fact as the one of the few commercial buildings in Sumatera with seismic bearing device which minimizes the impact of up to 9 richter scale earthquakes. With a designated Blue Bird Taxi stand right next to the hotel you should have no trouble getting around the city.

Languages Spoken

Mandarin,English,Indonesian

Area info

Restaurants

1 Restaurant On Site
Restaurant #1

No additional info available

Amenities of Grand City Hall Hotel & Serviced Residences

Great facilities! Review score, 8.9

Most popular amenities

  • Outdoor swimming pool
  • Airport shuttle
  • Free Wifi
  • Spa and wellness center
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • Bar

House rules

Grand City Hall Hotel & Serviced Residences takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of Rp 500,000 is required on arrival. That's about $27. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Rp 650,000 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
Rp 650,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Accepted payment methods
American ExpressVisaMastercardCash
Parties
Parties/events are not allowed
Pets
Pets are not allowed.

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

This property does not accommodate bachelor(ette) or similar parties.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

A damage deposit of Rp 500,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about Grand City Hall Hotel & Serviced Residences