About this property

Comfortable Accommodations: Mercure Pangkalan Bun in Pangkalan Bun offers comfortable rooms with air-conditioning, city views, and modern amenities. Each room includes a shower, TV, and wardrobe, ensuring a pleasant stay. Exceptional Facilities: Guests can enjoy a rooftop swimming pool, spa facilities, fitness center, and a lush garden. Additional amenities include a pool bar, coffee shop, and 24-hour front desk, catering to all needs. Dining Experience: The modern, family-friendly restaurant serves Indonesian, American, Steakhouse, and local cuisines. Breakfast options include continental, American, buffet, halal, and Asian, featuring local specialties, warm dishes, fresh pastries, and more. Convenient Location: Located 5 mi from Iskandar Airport, the hotel provides a paid airport shuttle service. Nearby attractions include cycling opportunities and local landmarks. Highly rated for its attentive staff, comfortable rooms, and delicious breakfast.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

Top Location: Highly rated by recent guests (8.9)

Breakfast Info

Continental, Halal, Asian, American, Buffet


Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 queen bed
1 queen bed
2 twin beds
2 twin beds
2 twin beds
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Sustainability

This property has 1 third-party sustainability certification.
Green Key (FEE)
Green Key (FEE)

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

See what guests loved the most:

Rebecca
United Kingdom United Kingdom
Had low expectations as it was such a good value price but the hotel was lovely. The staff were all so friendly and superb. Pool small but clean. There is not a lot to do in Pangkalan Bun but it was a short walk to the river for an evening stroll...
Adam
United States United States
Nice building / rooms. Solid pool. Staff is friendly. Decent breakfast.
Emily
Indonesia Indonesia
Great modern hotel in amazing river city of Pangkalan Bun. Enormous value for money. Friendly staff. Loaner bicycles at hotel, a great way to explore the town.
John
United States United States
Staff was so professional and helpful. So nice to eat familiar foods with air conditioning
Verónica
Colombia Colombia
We stayed after completing our Borneo trip. We arrived early and through the hotel membership, we were able to check-in early which was great after spending 3 days on a boat. The welcome drink was also delicious! We weren´t able to find it...
Greg
Australia Australia
The hotel was beautiful and spacious with a good sized pool. We had lunch which was very good but left before breakfast. The staff were helpful but we were unable to check in early unless we paid extra which detracted from the hotel somewhat.
Mahi
Northern Mariana Islands Northern Mariana Islands
The hotel was beyond expectation when we entered. Expected a basic place but it seemed like ultra luxury. The food at the rooftop restaurant was some of the best food of our holiday especially the oxtail. The staff was very courteous and helpful
Natalie
Australia Australia
I've already done a review for this hotel as stayed in it three days prior to this stay. Its a good hotel.
Natalie
Australia Australia
The hotel is very grand. The foyer and room looks five star. It was very comfortable. The staff were very helpful. We used a laundromat that is a km away found online and communicated with whats app and google translate. It was approx $3 for the...
Rickie
United States United States
We stayed here for one night waiting for our flight to Jakarta. It was a very nice hotel. We didn't get a chance to see anything near the hotel but the hotel definitely met our expectations.

Hotel area info

Restaurants

2 Restaurants On Site
Kelakai Restaurant
  • Cuisine
    American • Indonesian • Steakhouse • Local
  • Open for
    Breakfast
Kelakai Restaurant
  • Cuisine
    American • Indonesian • Steakhouse • Local
  • Open for
    Brunch • Lunch • Dinner
  • Ambience
    Family-friendly • Modern
  • Dietary options
    Halal

Amenities of Mercure Pangkalan Bun

Great facilities! Review score, 9.2

Most popular amenities

  • Outdoor swimming pool
  • Airport shuttle
  • Non-smoking rooms
  • Spa and wellness center
  • Fitness center
  • Room service
  • 2 restaurants

House rules

Mercure Pangkalan Bun takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Mercure Pangkalan Bun of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

License number: 55110, 8120011230375

FAQs about Mercure Pangkalan Bun