Sustainability certification

Novotel Pekanbaru

–Great location - show map
+68 photos
Scored 8.7
Rated excellent

Staff

9.4
  • City view
  • Free Wifi
  • Balcony
  • Bath
  • Air conditioning

Set in Pekanbaru, 656 feet from Ciputra Mall Seraya, Novotel Pekanbaru offers a convenient accommodations. It's a 5-minute drive to the business and entertainment district and a 15-minute drive to government offices. It features free WiFi access throughout the premises. The rooms at Novotel Pekanbaru are fitted with air conditioning and a flat-screen TV. Each room has a seating room and is furnished with a wardrobe. The private bathroom has a shower with hot and cold water. The hotel operates a 24-hour front desk and full security. The staff can assist guests with tour arrangements and ticketing, as well as laundry service with additional charges. Guests can enjoy breakfast at the on site restaurant that also serves lunch and dinner. Pelindo Port is 1.1 mi from the property, while Pekanbaru Bus Station is 3.7 mi away. Sultan Syarif Kasim II International Airport is 5 mi from Novotel Pekanbaru.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free Wifi
Novotel
Hotel chain/brand
Novotel

Property highlights

Top Location: Highly rated by recent guests (8.7)

Breakfast Info

Continental, Halal, Asian, Buffet

Loyal Customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 full bed
2 twin beds
1 full bed
1 full bed
2 twin beds
2 twin beds
1 king bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Sustainability

This property has 1 third-party sustainability certification.
Green Key (FEE)
Green Key (FEE)

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Sudono
Singapore Singapore
“Its location is just near a mall, hence, very convenience to quickly grab sth. It is also near the city. The hotel is also very clean”
Laviolle
Singapore Singapore
“Comfortable bed, and its beside ciputra mall. The buffet breakfast has alot of choices”
Masura
Malaysia Malaysia
“Everything- the room, location, comfortable, eco green concept”
John
Bulgaria Bulgaria
“This hotel was lovely but in a run down area. The staff were very friendly and helpful. Very big bed and very comfortable. The restaurant food was very nice but not al a carte and they didn;t have a the first 3 things on the menu that I ordered....”
Michele
Australia Australia
“This is a well priced international hotel, with an excellent buffet breakfast. It is well located being central to many locations and is next to a shopping mall which allows guests to access groceries, restaurants, clothing and giftware. The hotel...”
Laviolle
Singapore Singapore
“I was given 2 keycards even though i am a solo traveller. The room was big and spacious. As i brought 2 luggages and it takes up some space but i still have so much space to move around in the room. My room was cleaned every day and they refill my...”
Tumin
Malaysia Malaysia
“The location was really good . Esay to go anywhere. Ciputra Mall next to the hotel makes it easy to get anything . Never forget the warmest and helpfull smiling staff .. feeling great 😃”
Mei
Taiwan Taiwan
“It was a nice hotel with all necessary facilities. The location is wonderful!”
Afrianny
Singapore Singapore
“Great location!! Just next door to Mal Ciputra. Convenient for a short stay..”
Jukka
Finland Finland
“Location is perfect as mall is located next door. Pool area was nice and peaceful.”

Hotel area info

Amenities of Novotel Pekanbaru

Great facilities! Review score, 8.4

Most popular amenities

  • Free Wifi

House rules

Novotel Pekanbaru takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
3+ years
Extra bed upon request
Rp 500,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Novotel Pekanbaru of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

License number: 55110, 9120205572214

FAQs about Novotel Pekanbaru