・Check-in is strictly between 16:00 and 20:00.

・If you arrive after 20:00 without advance notice, you will not be able to check in and will be considered as a No-Show.In this case, you will still be charged 100% of the cancelation fee.Guests arriving outside reception opening hours are kindly requested to inform the hotel in advance. Contact details can be found on the booking confirmation.

・The property building is a traditional wooden house.Guests may hear some noise leaking through the walls due to the nature of the house's structure and materials.

・Guests may be allocated the same room type in the annex building in case the main building rooms are fully occupied.

・Kimono and tea ceremony experiences can be requested at an additional charge.

Please inform Roman Kan of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

An accommodation tax per person, per night is not included in the price and must be paid at the property.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 22:00:00 and 08:00:00.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of ¥15,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

License number: 京都市指令保保生第244号