Sui Suwako

–Excellent location – show map
+122 photos
Scored 9.4
Rated wonderful

Staff

9.9

About this property

Elegant Accommodations: Sui Suwako in Suwa offers a 5-star ryokan experience with a hot spring bath, garden, open-air bath, restaurant, bar, and free WiFi in public areas. Comfortable Amenities: Guests enjoy air-conditioning, bathrobes, private open-air bath, private bathroom, bath, tea and coffee maker, bidet, lake views, hypoallergenic, hairdryer, coffee machine, yukata, tatami floor, refrigerator, seating area, free toiletries, shower, slippers, TV, sofa, and electric kettle. Dining Experience: The traditional restaurant serves Japanese cuisine for dinner, while Asian breakfast includes local specialties. Prime Location: Located 17 mi from Matsumoto Airport and less than 0.6 mi from Kamisuwa Station, the ryokan is near Suwa-Lake (3.1 mi) and Matsumoto Castle (22 mi). The surrounding area features a hot spring area. Guest Favorites: Guests highly rate the dinner, attentive staff, and scenic lakes.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free parking
  • Non-smoking rooms
  • Free Wifi
  • Restaurant
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast

Property highlights

Top Location: Highly rated by recent guests (9.6)

Breakfast Info

Asian

  • Free private parking

  • Open-air bath, ​Hot spring bath

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
2 twin beds
and
1 futon bed
2 twin beds
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1 futon bed
2 twin beds
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1 futon bed
2 twin beds
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1 futon bed
3 twin beds
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1 futon bed
2 twin beds
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1 futon bed
3 twin beds
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1 futon bed
2 twin beds
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1 futon bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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See what guests loved the most:

Christie
United States United States
“AMAZING. Stunning. Groundbreaking. I cannot wait to return to Japan specifically to come back here. We wish we stayed for longer. Lovely dinner, unparalleled breakfast. I cannot stop thinking about the breakfast. Everything was perfect. Staff goes...”
Tirza
United States United States
“Beautiful property, great location by Lake Suwa, rooftop onsen, excellent food”
Amy
United States United States
“Loved the food and private onsen! It was peaceful and staff were extremely kind. Super clean and we loved being able to walk around the building without shoes!”
John
Netherlands Netherlands
“For our honeymoon my wife and I decided to pamper ourselves with a ryokan with an in-room onsen. Yes, it was pricey but worth it! The location was perfect for de-stressing after hectic atmosphere of Tokyo. The staff were very accommodating and...”
Kristina
United States United States
“Beautifully designed ryokan with comfortable rooms, lovely outdoor space and rooftop onsen. The staff were kind, welcoming, and extremely helpful. The food was delicious, prepared in your private dining room. We loved our stay!”
Kevin
United States United States
“Sui Suwako exceeded our expectations on every single level. We had just finished a stay at a ryokan at Yamanochi, so my stay here was directly compared against that property. Sui Suwako was extremely private, with only 7 rooms. It was quiet and...”
Thomas
Japan Japan
“The staff was very hospitable and helpful. Some of the nicest employees I've had the pleasure of meeting. The room was very clean. Breakfast and dinners were amazing and delicious.”
Yaacov
Israel Israel
“Breakfast and Dinner were Amazing, with phenomenal vegetarian dishes. Service was superb, taking care of every aspect of our stay in such professional thoughtful way. Special thanks to Baba for being so supportive and helpful 🇯🇵”
James
United States United States
“As far as authentic ryokan experiences go, Sui Suwako is the pinnacle. Between the in-room onsen, exceptional breakfast & dinner, and outstanding professionalism of the staff, Sui Suwako gives you everything you could want. They also offer a free...”
Da
United States United States
“Everyone was super friendly The hotel was excellent, clean and looks even nicer than in the photos. The food was great and served in a fine dining manner. The service was outstanding.”

Managed by 合資会社親湯温泉

Company review score: 9.9Based on 112 reviews from 1 property
1 managed property

Property info

The "Suwa-no-Yuyado Suwako" is a small 8-room hot spring inn located on the shores of Lake Suwa. All rooms have an open-air Japanese cypress bath overlooking Lake Suwa. Furniture by Hida master craftsman Kashiwa Woodworks is used in all rooms and in the sunken hearth tea room. Please enjoy the delicious cuisine served in the private room ryotei, prepared with carefully selected seasonal ingredients and seasonings from Suwa, Shinshu. In support of the SDGs (Sustainable Development Goals), we are committed to eco-sustainable activities to maintain a rich natural environment. By staying at our hotel, you will offset about 15 kg of CO2 emitted during your stay. As a bonus, you will receive an "Offset STAY Certificate" and we will offer one free drink during dinner.

Neighborhood info

Matsumoto Castle - About 1 hour by car, Zenkoji Temple - About 2 hours by car, Snow Monkey Park - About 2 hours by car, Hida Takayama - About 2 hours and a half by car, Fuji - About 3 hours by car

Languages Spoken

English,Japanese,Korean

Area info

Restaurants

1 Restaurant On Site
完全個室の和室料亭
  • Cuisine
    Japanese
  • Open for
    Breakfast • Dinner
  • Ambience
    Traditional

Amenities of Sui Suwako

Great facilities! Review score, 9.6

Most popular amenities

  • Free parking
  • Non-smoking rooms
  • Free Wifi
  • Restaurant
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast

House rules

Sui Suwako takes special requests – add in the next step!
Check-in
From 3:00 PM to 5:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCB Cash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed

The fine print

Must-know information for guests at this property

Please inform Sui Suwako of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

An accommodation tax per person, per night is not included in the price and must be paid at the property.

In the event of an early departure, the property will charge you the full amount for your stay.

This property does not accommodate bachelor(ette) or similar parties.

This property is located in a residential area, and guests are asked to refrain from excessive noise.

When booking half board, note that drinks are not included.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

License number: 長野県諏訪保健所指令28課保第10－4号

FAQs about Sui Suwako