Hotel Umenoyu

–Good location – show map
+51 photos
Scored 8
Rated very good

Staff

8.8

About this property

Comfortable Accommodations: Hotel Umenoyu in Matsumoto offers family rooms with air-conditioning, private bathrooms, and mountain or city views. Each room includes a bath, bidet, refrigerator, TV, and free toiletries. Relaxing Facilities: Guests can enjoy a hot spring bath and free WiFi in public areas. Additional amenities include a lounge, public bath, elevator, daily housekeeping service, luggage storage, and free off-site parking. Convenient Location: Located 9.9 mi from Matsumoto Airport, the ryokan is 3.7 mi from Matsumoto Station and 2.6 mi from Matsumoto Castle. Nearby attractions include The Japan Ukiyo-e Museum (5 mi) and Suwa-Lake (24 mi). Guest Satisfaction: Highly rated for room cleanliness, Hotel Umenoyu ensures a comfortable and hygienic stay for all visitors.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Non-smoking rooms
  • Free parking
  • Free Wifi
  • Family rooms

Property highlights

  • FREE parking!

  • Public Bath, ​Hot spring bath

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
4 futon beds
4 futon beds
2 twin beds
5 futon beds
4 futon beds
4 futon beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Oren
Israel Israel
“Clean staff nice and hoapitable onsen great comfortable beds”
Carrie
United States United States
“The staff were helpful and charming. The room was beautiful.”
Charles
Japan Japan
“The staff was excellent. They took care of everything for us.”
Alice
United Kingdom United Kingdom
“Authentic Japanese experience. Property with character and the friendliness of staff is top.”
Miran
Slovenia Slovenia
“Nice / clean / very friendly and helpful staff / onsen”
Yi
China China
“Short walk from the bus stop. Using onsen almost anytime of the stay is a highlight and really enjoyed free barley tea. Facilities are well maintained. Plenty of places to explore and eat within walking distance.”
Simone
France France
“Very nice Royakan, they had an onsen with free access and they provide you a yukata. It was very pleasant to spend the night there .”
Bronwen
Australia Australia
“The staff bent over forwards to help us and understand our few words of Japanese, very welcoming. Comfy tatami room, nice onsen, little village on edge of Matsumoto town with some evening food options but no breakfast options. But that was okay...”
たかぼ～
Japan Japan
“松本駅からバスで行きましたが湯坂バス停のすぐ近くで迷わず到着できました。 部屋も広々で2人で泊るには十分な広さです。 大浴場も温泉で湯量も豊富、掃除も行き届いていました。”
Matthieu
Belgium Belgium
“Le personnel, très aimable et serviable (comme toujours au Japon), la grande chambre de style japonais et le onsen. Le calme de la nuit.”

Area info

Amenities of Hotel Umenoyu

Great facilities! Review score, 8.2

Most popular amenities

  • Non-smoking rooms
  • Free parking
  • Free Wifi
  • Family rooms

House rules

Hotel Umenoyu takes special requests – add in the next step!
Check-in
From 3:00 PM to 7:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUCCash
Smoking
Smoking is not allowed.

The fine print

Must-know information for guests at this property

Different meal rates apply for children under 5 years or age. Please indicate the number of children and the age of each child staying in the room in the Special Request box at the time of booking. Please contact the hotel directly for detail.

Please inform Hotel Umenoyu of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Guests must check in by 19:00:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Hotel Umenoyu