About this property

Elegant Accommodations: Pan Pacific Suites Nairobi in Nairobi offers a 5-star aparthotel experience with a rooftop swimming pool, sauna, garden, terrace, restaurant, bar, and free WiFi. Comfortable Amenities: Guests enjoy private check-in and check-out, shuttle service, steam room, fitness room, 24-hour front desk, concierge service, minimarket, indoor and outdoor play areas, pool bar, outdoor seating, kids' pool, hairdresser, family rooms, full-day security, breakfast in the room, children's playground, and luggage storage. Dining Options: The modern restaurant serves international cuisine with halal, kosher, and vegetarian options. Breakfast includes local specialties, warm dishes, juice, fresh pastries, pancakes, and fruits. Prime Location: Located 4.3 mi from Wilson Airport, the aparthotel is near Nairobi National Museum (14-minute walk), Eden Square Office Block (1312 feet), and Nairobi Botanic Garden (0.8 mi).

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Pan Pacific Serviced Suites
Hotel chain/brand
Pan Pacific Serviced Suites

Property highlights

Top Location: Highly rated by recent guests (9.4)

Breakfast Info

Continental, Buffet, Breakfast to go

Free Private Parking Available On Site


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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 queen bed
1 queen bed
1 queen bed
2 twin beds
1 queen bed
1 full bed
1 queen bed
1 full bed
1 queen bed
1 queen bed
1 twin bed
1 twin bed
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Jerome
United States United States
Very clean and the safe was super helpful and on point whenever I had a problem.
Abdulqader
Yemen Yemen
Cleanses, reception kindnesses, location near to Carfure supermarket 24 hours
Siva
India India
Friendly staff, well trained and ready to serve, well maintained facilities, lovely facilities and safe and secure...what more can we ask for
Zachary
United States United States
Huge, comfortable apartment with everything you need. The attached mall is small, but the grocery store is 24 hours and there are several good restaurants if you don't want to leave the property. Staff are friendly and helpful, and most sites you...
Fiona
Canada Canada
Perfect location attached to the GTC. Very helpful staff. Awesome NYE celebration.
Mukwenda
Uganda Uganda
It has a good ambience, nice rooms, good views and it’s close to the main business centres
Omotayo
United States United States
location is perfect, next to the mall. Safe, quiet, well furnished apartments, good gym, very friendly staff especially Faith
Christine
United States United States
There was a little mix-up with our airport transfer, and we got picked up later than expected, but the staff were so kind and accommodating that we couldn’t even be upset. They provide us with welcome drink while we waited to check in. The...
Zipporah
Norway Norway
Overall, the hotel was good. The location and security were excellent, and I really appreciated the kid’s play area, and the children’s pool. Another great convenience was having access to a laundry machine, which made it easy to do our washing...
Clive
United States United States
Beautiful property , rooms are meticulous and outstanding service

Managed by Pan Pacific Suites Nairobi

Company review score: 9.4Based on 376 reviews from 1 property
1 managed property

Property info

Experience authentic luxury and exceptional comfort at Pan Pacific Serviced Suites Nairobi, perfectly located within the iconic Global Trade Centre (GTC) in the upscale Westlands district. Set along Waiyaki Way with direct access to the Expressway, the property offers seamless connection across Nairobi and is only a 15-minute drive from Jomo Kenyatta International Airport. Weo offer complimentary return shuttle service to nearby malls - Sarit Center, Westgate Mall and Broadwalk Mall at scheduled times. As Pan Pacific Hotel Group’s first property in Africa, the residence features 175 spacious suites, each thoughtfully designed with floor-to-ceiling windows, elegant furnishings, premium amenities, and spacious living areas ideal for long-stay comfort. Our suites have private balconies, offering an outdoor space suitable for smoking. Wellness and recreation options include a fully equipped indoor gym, outdoor exercise areas, a steam room, and a sauna. An elevated outdoor deck six floors above street level features a swimming pool, 1000 square meters landscaped gardens, and a children’s play area, creating a serene environment above the city. We have 5 versatile meeting rooms, fully equipped for corporate meetings, social events, providing versatile spaces that cater to business and lifestyle needs. Located within the secure, gated GTC complex, the property offers 24-hour security, CCTV surveillance, and key-card access throughout for added safety. Direct access to an upscale shopping mall, 24-hour dining options, and proximity to several premium nearby spas further enhance convenience for business and leisure travelers. Whether you are visiting for business or planning an extended stay, Pan Pacific Serviced Suites Nairobi delivers unmatched comfort, contemporary elegance, and a new benchmark for long-stay luxury in Nairobi.

Language Spoken

English

Area info

Restaurants

2 Restaurants On Site
Pacific Lounge
  • Cuisine
    International
  • Open for
    Breakfast
  • Ambience
    Modern
  • Dietary options
    Halal • Kosher
Lobby Bar
  • Cuisine
    International
  • Ambience
    Modern
  • Dietary options
    Halal • Vegetarian

Amenities of Pan Pacific Suites Nairobi

Great facilities! Review score, 9.2

Most popular amenities

  • Outdoor swimming pool
  • Airport shuttle
  • Free Wifi
  • Family rooms
  • Free parking
  • 2 restaurants
  • Non-smoking rooms
  • 24-hour front desk
  • Bar
  • Breakfast

House rules

Pan Pacific Suites Nairobi takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Cards accepted at this property
American ExpressVisaMastercardJCBMaestroUnionPay debit cardUnionPay credit card Cash is not accepted
Smoking
Smoking is not allowed.
Pets
Pets are allowed. Charges may apply.

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Pan Pacific Suites Nairobi of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests will receive a rental agreement which must be signed and returned to the property prior to arrival. If guests don't receive the agreement on time, they should contact the property management company at the number on the booking confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

A damage deposit of $50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about Pan Pacific Suites Nairobi