Sustainability certification

Best Western Nairobi Upper Hill

–Great location - show map
+258 photos
Scored 8.6
Rated excellent

Staff

9.4
  • Garden
  • Free Wifi
  • Free parking
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safe
  • Baggage storage
  • Elevator

Featuring free WiFi, an outdoor pool, a fitness center and a garden, Best Western Nairobi Upper Hill is set in Nairobi’s Upperhill district, within a 5-minute walk of Upperhill Medical Center. All guest rooms at the accommodations have a seating area while some have a garden view. All units are fitted witha desk, a flat screen TV with satellite channels, telephone and electric kettle. All rooms in the property have a private bathroom that come with free toiletries and a shower. Best Western Nairobi Upper Hill features an onsite restaurant that serves a variety of European dishes. Guests can also enjoy a continental or full English/Irish breakfast. The property also has a 24-hour front desk and secured parking for its guests also a sun terrace. The nearest airport Jomo Kenyatta International Airport is within 26 minutes of the property. The accommodations offers airport shuttle services.

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Airport shuttle
  • Free Wifi
  • Fitness center
  • Family rooms
  • Free parking
  • 5 restaurants
  • Non-smoking rooms
  • Room service
  • Tea/Coffee Maker in All Rooms
Best Western
Hotel chain/brand
Best Western

Property highlights

  • Top Location: Highly rated by recent guests (8.9)

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Buffet

  • Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

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Availability

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Sustainability

This property has 1 third-party sustainability certification.
Green Tourism
Green Tourism

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Noor
Uganda Uganda
“breakfast was really nice . place is warm, quiet and easily accessible”
Jedidah
Kenya Kenya
“I loved the warm reception at the front desk. I loved the breakfast. I have been different hotels in the us, including the Best Western branches, and none has the kinda breakfast served here! Fresh food and a lot of variety to choose from. The...”
Ian
United Kingdom United Kingdom
“The hotel is conveniently located. The staff are friendly and accommodating. The breakfast is good.”
Cédric
Switzerland Switzerland
“Very friendly staff and lovely hotel. In particular the gardens are beautiful.”
Brian
United States United States
“Excellent hotel and staff. Comfortable rooms, safe convenient, neighborhood, good breakfast at the hotel itself, plus can use the pool and restaurants and bar at the hotels next door. Highly recommended.”
Irene
Sweden Sweden
“A very good location and very clean facilities. The staff was very helpful, especially John, who was excellent with customer service. I referred my friends and family to the hotel already.”
Jurriaan
Netherlands Netherlands
“Nice simple but comfortable room and access to garden”
David
United States United States
“The staff were so friendly and helpful and they let us store our bags in between reservations that made our trip incredibly convenient.”
Stacey
United States United States
“Property was beautiful the declar ations was the overall experience was excellent thank you and I will be staying again.”
Ioana
Romania Romania
“Oasis in the middle of Nairobi, well located, with the best garden garden you can imagine, spacious, clean rooms, attentive staff and a luxurious breakfast. All at an affordable price. What more could you ask?”

Hotel area info

Restaurants

5 Restaurants On Site
Mukutan Restaurant - Located at the Fairview Hotel
  • Cuisine
    Japanese • International • European
  • Open for
    Breakfast • Lunch • Dinner
  • Ambience
    Family-friendly • Modern • Romantic
  • Dietary options
    Halal • Vegetarian • Vegan • Gluten-free • Dairy-free
Mitende Restaurant - Located at the Fairview Hotel
  • Cuisine
    African • American • Indian • Steakhouse
  • Open for
    Brunch • Lunch • Dinner • Cocktail hour
  • Ambience
    Family-friendly • Modern • Romantic
  • Dietary options
    Halal • Kosher • Vegetarian • Gluten-free • Dairy-free
Pango Groumett Brasserie (Find Dinning) - Located at the Fairview Hotel
  • Cuisine
    French • International
  • Open for
    Lunch • Dinner
  • Ambience
    Modern • Romantic
Pool Restaurant - Located at the Fairview Hotel
  • Cuisine
    International
  • Open for
    Lunch • Dinner
  • Ambience
    Family-friendly • Modern • Romantic
Zebra Restaurant - On site
  • Cuisine
    International
  • Open for
    Breakfast
  • Ambience
    Family-friendly • Traditional
  • Dietary options
    Halal • Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Best Western Nairobi Upper Hill

Great facilities! Review score, 8.6

Most popular amenities

  • Airport shuttle
  • Free Wifi
  • Fitness center
  • Family rooms
  • Free parking
  • 5 restaurants
  • Non-smoking rooms
  • Room service
  • Tea/Coffee Maker in All Rooms

House rules

Best Western Nairobi Upper Hill takes special requests – add in the next step!
Check-in
From 2:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay credit cardCash

The fine print

Must-know information for guests at this property

The swimming pool is located at Fairview Hotel within 1 minutes’ walk from Town Lodge Upperhill accessible through an interconnecting gate.

FAQs about Best Western Nairobi Upper Hill