Name: Cinnamon Citadel Kandy
Address: Srimath Kuda Ratwatte Mawatha, 20000 Kandy, Sri Lanka, Srimath Kuda Ratwatte Mawatha, Kandy District, 20000, Sri Lanka
Rating: 8.5

Sustainability certification

Cinnamon Citadel Kandy

–Great location - show map

+38 photos

Mountain view
Garden
Swimming pool
Free Wifi
Terrace
Free parking
Bath
Air conditioning
24-hour front desk
Daily housekeeping

Located 1640 feet above sea level, Cinnamon Citadel Kandy offers a spectacular outdoor pool. It offers well-appointed air-conditioned rooms featuring spacious interiors with fine bedding and furnishing. Each room is equipped with a mini-bar, tea/coffee making facilities and a TV with cable channels. Panorama Restaurant features an international menu, and continental dishes can be found at the Cafe C. The Lounge is an excellent venue to enjoy refreshing beverages and light snacks. Guests can enjoy a leisurely swim at the outdoor pool. Free Wi-Fi is provided on site. The hotel’s tour desk can help organize trips to popular attractions such as the Pinnawala Elephant Orphanage. Cinnamon Citadel Kandy is located a 20-minute drive from the famous Sacred Tooth Relic of Lord Buddha site. Bandaranaike International Airport is a 5-hour drive from the hotel, and free parking is provided.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.7)

Breakfast Info

Continental, Full English/Irish, Vegetarian, Halal, Asian, American, Buffet

Free private parking available at the hotel

Sign in, save money

Availability

Select dates to see this property's availability and prices

Room Type	Number of guests
Deluxe King River View - 10% discount on Boat rides & Archery, Early Check In & Late Check Out on Availability 1 full bed
Superior King Room - 10% discount on Boat rides & Archery, Early Check In & Late Check Out on Availability 1 full bed
Superior King Garden View - 10% discount on Boat rides & Archery, Early Check In & Late Check Out on Availability 1 full bed
Superior King River View - 10% discount on Boat rides & Archery, Early Check In & Late Check Out on Availability 1 full bed
Superior Twin Garden View - 10% discount on Boat rides & Archery, Early Check In & Late Check Out on Availability 2 twin beds
Superior Twin River View - 10% discount on Boat rides & Archery, Early Check In & Late Check Out on Availability 2 twin beds
Superior Twin Room - 10% discount on Boat rides & Archery, Early Check In & Late Check Out on Availability 2 twin beds
Deluxe Twin River View - 10% discount on Boat rides & Archery, Early Check In & Late Check Out on Availability 2 twin beds

Sustainability

This property has 1 third-party sustainability certification.

Travelife for Accommodation

Guest reviews

Categories:

Staff

Facilities

Cleanliness

Comfort

Value for money

Location

Free Wifi

See what guests loved the most:

Ismat

Saudi Arabia

“All the staff in the hotels are welcoming and they gave us a wonderful atmosphere”

Salim

Oman

“Most of the staff if not all were very friendly and ready to provide services. The restaurants and other facilities such as swiming pool and Gym.”

Charlotte

Switzerland

“Lovely welcome. They staff ensured we had a joint room with our children. Lovely staff. The open bar/lounge area that was linked to the pool and views to one the river were stunning.”

Ayodya

Sri Lanka

“From check-in to check-out, everything was flawless. Having stayed at many hotels across Sri Lanka, I can confidently say this was my best stay yet. The staff deserve a special mention- they were exceptionally warm, friendly, and welcoming. Their...”

Rusul

Iraq

“Everything thing was good, no complaints at all, big and clean room with beautiful view. The pool was great, food was tasty and versatile, halal and vegan options were available. The staff were polite, friendly, always meet you with a smile on...”

Roshan

United States

“They took care of my family like their own! Food was amazing and the hotel rooms was clean and comfy!”

Sarath

United Arab Emirates

“Cinnamon Citadel sits right on the bank of the Mahaweli River, and the view from the property is beautiful, especially from my balcony, which opened directly onto the river. The welcome drink, a tamarind juice, was a lovely touch and genuinely...”

Jichu

United Arab Emirates

“break fast was really nice .service room and the view everything good”

Neha

India

“1. The property is located far from the hustle and bustle of the main town in a peaceful setting 2. The room was very specious and had a balcony overlooking the river. It was well appointed with all basic amenities 3. The staff were very...”

Hiren

United Arab Emirates

“Beautiful river View from the room balcony. Clean Big room with Balcony. Excellent breakfast and dinner with plenty of Vegetarian options.”

Hotel area info

Restaurants

3 Restaurants On Site

Cafe C

Cuisine
European
Open for
Breakfast • Brunch • Dinner
Ambience
Traditional • Romantic
Dietary options
Vegetarian • Gluten-free • Dairy-free

Panorama

Cuisine
International
Open for
Breakfast • Lunch • Dinner
Ambience
Family-friendly • Traditional
Dietary options
Halal • Vegetarian • Gluten-free • Dairy-free

Lounge Bar

Cuisine
Local • Asian • International
Open for
Lunch • Dinner • High tea • Cocktail hour

Amenities of Cinnamon Citadel Kandy

Great facilities! Review score, 8.7

House rules

Cinnamon Citadel Kandy takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in.

You need to let the property know what time you'll be arriving in advance.

Check-out

Until 12:00 PM

Cancellation/ prepayment

Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years

Extra bed upon request

$15 per child, per night

Crib upon request

Free

4 - 11 years

Extra bed upon request

$15 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 5 rooms, different policies and additional fees may apply.

Accepted payment methods

Cash

The fine print

Must-know information for guests at this property

Please note that from December 24th to December 31st, supplements may apply for the Gala Dinners.

Please note that all confirmed reservations will be billed in USD.

The name on the credit card used for the booking should correspond to the guest staying at the property. For bookings made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

Please note that the resort may contact the cardholder for verification purposes.

Please note that all cancelations will be charged, including taxes.

Please note that we will charge an additional 2.56% of the total rate for arrivals, effective from October 1st onwards, if the final room bill is paid in LKR.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Cinnamon Citadel Kandy of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Cinnamon Citadel Kandy