About this property

Comfortable Accommodations: Hotel Bajo el Volcan in Cuernavaca offers family rooms with private bathrooms, free toiletries, and modern amenities. Each room includes a TV, wardrobe, and work desk, ensuring a pleasant stay. Dining and Leisure: Guests can enjoy a family-friendly restaurant serving Mexican cuisine, a sun terrace, and a bar. Free WiFi is available in public areas, and the outdoor seating area provides a relaxing space. Convenient Location: Located 48 mi from Benito Juarez International Airport, the hotel is an 8-minute walk from the Robert Brady Museum. Nearby attractions include the Archaeological Monuments Zone of Xochicalco, 17 mi away. Exceptional Service: Highly rated for its attentive staff and excellent service support, the hotel offers private check-in and check-out, a 24-hour front desk, concierge service, and free on-site parking.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.8)

Breakfast Info

Continental

  • Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 queen bed
2 twin beds
2 queen beds
1 twin bed
2 queen beds
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Daniel
United States United States
Excellent location. Lovely swimming pool and surroundings. Clean room.
Gabriel
Mexico Mexico
really good, the personnel were really helpful and attentive. They went above and beyond helping navigate through the city and covering all my needs.
Rolando
United States United States
Excellent location. Good breakfast. Friendly staff. Very economical.
Andrew
Mexico Mexico
This was the second time I stayed at the hotel. As before, the service was professional and extremely friendly. I really like the pool area to relax. The hotel is very quiet and a 10 mins walk from the down town area. I will stay again.
Michael
United States United States
Beautiful property, with very nice landscaping and pool area. Quiet and clean, friendly staff. Just a few minutes walk from restaurants, museums, Plaza de Armas, Palacio de Cortes. Good value!
Andrew
Mexico Mexico
I had a very pleasurable stay at the hotel. All the staff were extremely friendly and professional. They made me very welcome. This was very important as I was traveling on my own over the Christmas period. I thought the pool area was lovely....
Peter
Australia Australia
We only booked here because of the Malcolm Lowry association and we weren't expecting much, but we loved it. The price for one thing, the location, the pool, the ambience. It's close to the center of town so great for walking out, and it's on a...
Cacilhas
Canada Canada
The hotel staff was amazing, the restaurant was really good and my housekeeper did such great job. As a solo traveler I really enjoyed my stay.
Alejandra
United Kingdom United Kingdom
Pictures are accurate and is good price for value.
Dolores
Italy Italy
El servicio de todas las personas que trabajan en el hotel, la disponibilidad para ayudar a resolver algunos inconvenientes fue realmente inmediata. Es un hotel muy acogedor y emblemático en la ciudad de Cuernavaca, su arquitectura y vegetación...

Hotel area info

Restaurants

1 Restaurant On Site
Restaurante #1
  • Cuisine
    Mexican
  • Open for
    Breakfast
  • Ambience
    Family-friendly

Amenities of Hotel Bajo el Volcan

Most popular amenities

  • Outdoor swimming pool
  • Free parking
  • Free Wifi
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Facilities for disabled guests
  • Bar
  • Breakfast

House rules

Hotel Bajo el Volcan takes special requests – add in the next step!
Check-in
From 3:00 PM to 4:00 PM
Check-out
From 12:00 PM to 1:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 11 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
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The fine print

Must-know information for guests at this property

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

FAQs about Hotel Bajo el Volcan