Hotel Carolina Bacalar

–Excellent location – show map
+23 photos
Scored 9
Rated wonderful

Staff

9.3

About this property

Beachfront Location: Hotel Carolina Bacalar in Bacalar offers a private beach area, beachfront, and a year-round outdoor swimming pool. Guests enjoy garden and terrace views, complemented by free WiFi throughout the property. Comfortable Accommodations: Rooms feature air-conditioning, private bathrooms, balconies, and modern amenities such as coffee machines and flat-screen TVs. Family rooms and a kids' pool cater to all ages, ensuring a pleasant stay. Dining Experience: The family-friendly restaurant serves Mexican cuisine for brunch, lunch, and dinner. Additional facilities include a bar, coffee shop, and breakfast in the room. Convenient Services: Private check-in and check-out, concierge service, and free on-site parking enhance guest convenience. Chetumal International Airport is 21 mi away, providing easy access.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Beachfront
  • Free parking
  • Free Wifi
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Bar
  • Private beach area
  • Breakfast

Property highlights

Top Location: Highly rated by recent guests (9.2)

Breakfast Info

American

  • Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
2 full beds
1 queen bed
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Joumana
Canada Canada
“Very nice property, beautiful environment and well maintained, comfortable.”
James
Belgium Belgium
“Fantastic location at the lagoon. Really friendly people at the reception, who helped us with various hiccups. Rooms were really tidy, comfortable. Breakfast is a bit too expensive for what you get. Then rather go into town to find something.”
Lauren
United States United States
“The staff here are wonderful, they truly went above and beyond for us! We felt like valued guests and well cared for. Our room was cool and comfortable and we especially loved the balcony with hammock. Housekeeping did a thoughtful and thorough...”
Michaelle
United States United States
“Kayaks and paddle boards included. The staff were 100% sincere and gave enthusiastic service. Greatly appreciated! Every spot on the property was CLEAN!”
Miguel
Mexico Mexico
“Rooms are quite small in comparison with the price, it should be cheaper”
Hande
United States United States
“The hotel was beautiful, clean, well maintained. Staff was friendly. The location was great, close to everything.”
Maurice
United States United States
“Everything is amazing! Location, staff, facilities all of it!”
Sevven
United States United States
“This was a lovely little cluster of cottages right in front of the lagoon. A great bar and restaurant on site, the food we had was really good and great value for the price. Hotel guests have access to free use of kayaks and paddle boards, which...”
Hyein
United States United States
“Their people, hospitality, vibes, foods, amenities and most of every others. It was the best accommodation where I could experience adventure, people, freedom and memories after a long time.”
Rachel
Israel Israel
“The hotel was beautiful - right on the lagoon. The private dock and use of kayaks and SUP made for a really fun afternoon. The food was excellent, if not a little pricey - but worth it. The music in the background was great and at a low...”

Hotel area info

Restaurants

1 Restaurant On Site
Restaurante #1
  • Cuisine
    Mexican
  • Open for
    Breakfast • Brunch • Lunch • Dinner
  • Ambience
    Family-friendly

Amenities of Hotel Carolina Bacalar

Great facilities! Review score, 9

Most popular amenities

  • Outdoor swimming pool
  • Beachfront
  • Free parking
  • Free Wifi
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Bar
  • Private beach area
  • Breakfast

House rules

Hotel Carolina Bacalar takes special requests – add in the next step!
Check-in
From 3:00 PM to 11:30 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 6:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

12+ years
Extra bed upon request
MXN 500 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Carolina Bacalar of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

License number: 010-007-005032/2025

FAQs about Hotel Carolina Bacalar