Hotel Casa Tortuga Tulum - Cenotes Park Inclusive

–Great location - show map
+34 photos
Scored 8.5
Rated very good

Cenotes Casa Tortuga is located 6.8 mi from Tulum, and offers access to cenotes from 9:00 am to 5:00 pm. Akumal is 9.3 mi away and guests have free Wi-Fi and free parking. The hotel is divided into different areas depending on the room type selected in the reservation. If you have any questions about your room's location, please contact us before booking. The property is located in the middle of the jungle. Guests are advised to arrive by car, especially if they need to go to convenience stores, restaurants outside the property, or travel the 1969 feet from the hotel to the cenote park. The restaurants do not provide room service; however, we do have a 24-hour reception. The area is popular for swimming, snorkeling, zip-lining, and kayaking. Cancun International Airport is 68 mi away, and Tulum International Airport is 34 mi away.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Free parking
  • Family rooms
  • 4 restaurants
  • Non-smoking rooms
  • 24-hour front desk
  • Air conditioning
  • Breakfast

Property highlights

Top Location: Highly rated by recent guests (8.5)

Breakfast Info

Continental, American

  • Free private parking available at the hotel

Sign in, save money

Sign in to see if you can save 10% or more at this property.
Sign inCreate a free account
Sign in, save money

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 king bed
1 king bed
2 full beds
1 king bed
1 king bed
and
1 sofa bed
1 queen bed
2 full beds
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Rebecca
Guatemala Guatemala
“The room was exceptional especially for the price. Having two rooms, two bathrooms, a dining room and kitchenette! The location was amazing. There was a family of monkeys above the pool and the the access to the park was outstanding! We loved this...”
Saul
United States United States
“Everything! This property was amazing and definitely worth it! Would book again and again. People are so friendly and the amenities are outstanding! Will be coming back”
Heather
United States United States
“Loved the attention to detail. The park entrance and tour included. The little kitchenette was great. The air conditioning and giant fan really cooled you off. The stack was very attentive and helpful. Felt like a little efficient apartment. Great...”
Justin
United States United States
“We loved being so close to the Cenotes and to Tulum without actually staying in town. Our kids loved swimming in the Cenotes & the pool & seeing the jungle/forest. They saw lots of iguanas and we even saw monkeys one evening in the trees and the...”
Nayar
Sweden Sweden
“The hotel was nice enough, with spacious rooms. It is pretty far off from everything else, but this was advertised, so no surprise there.”
Luis
United States United States
“This was for an extra night after we finished staying nearby with a larger group. It was nice and relaxing, especially with access to the cenotes. The facility is new and spotless, even with some plumbing issues.”
Norman
Brazil Brazil
“Very big rooms and the park and cenotes are included in the price”
Yash
Netherlands Netherlands
“Big apartment, clean, great beds, lots of trees, peaceful”
Francis
United States United States
“The room was spacious, including a bathroom with a large window. The staff was extremely friendly. The best part was the access to cenotes, zip lines, and kayaks. We spent two wonderful days there.”
Mxngrl
Mexico Mexico
“Cenotes are great, the hotel was also very comfortable.”

Hotel area info

Restaurants

4 Restaurants On Site
Restaurante Carey - Barra de tacos
  • Cuisine
    Mexican
  • Open for
    Lunch
  • Ambience
    Family-friendly
Cafetería Mami Bonita
  • Cuisine
    Mexican • Local
  • Open for
    Breakfast • Brunch • Lunch
  • Ambience
    Family-friendly
Cafetería Alebrije - Cafés y Postres
  • Cuisine
    Local
  • Open for
    Breakfast • Brunch
  • Ambience
    Family-friendly
Snack Bar Caguama
  • Cuisine
    American • Mexican
  • Open for
    Lunch • Cocktail hour
  • Ambience
    Family-friendly

Amenities of Hotel Casa Tortuga Tulum - Cenotes Park Inclusive

Great facilities! Review score, 8.3

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Free parking
  • Family rooms
  • 4 restaurants
  • Non-smoking rooms
  • 24-hour front desk
  • Air conditioning
  • Breakfast

House rules

Hotel Casa Tortuga Tulum - Cenotes Park Inclusive takes special requests – add in the next step!
Check-in
From 3:00 PM to 11:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
From 1:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 2 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardCash
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 10:00 AM and 9:00 AM.

The fine print

Must-know information for guests at this property

This property does not make invoices.

Room cleaning service is offered every 3 days upon request.

Please inform Hotel Casa Tortuga Tulum - Cenotes Park Inclusive of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 10:00:00 and 09:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

FAQs about Hotel Casa Tortuga Tulum - Cenotes Park Inclusive