Name: Conrad Tulum Riviera Maya
Address: Carretera Cancun Tulum 307, ROO 77774 Tulum, Mexico, Carretera Cancun Tulum 307, Quintana Roo, ROO 77774, Mexico
Rating: 8.3

Sustainability certification

Conrad Tulum Riviera Maya

–Great location - show map

+117 photos

Sea view
Pet friendly
Swimming pool
Free Wifi
Balcony
Free parking
Air conditioning
Private bathroom
24-hour front desk
Key card access

About this property

Prime Beachfront Location: Conrad Tulum Riviera Maya in Tulum offers a private beach area and beachfront access. Guests enjoy an infinity swimming pool, sun terrace, and free use of bicycles. Comfortable Accommodations: Rooms feature air-conditioning, balconies with sea or garden views, and private bathrooms. Amenities include mini-bars, free toiletries, and flat-screen TVs. Dining Experience: The family-friendly restaurant serves Greek, Italian, Mexican, and local cuisines. Breakfast includes continental, American, and buffet options with local specialties and fresh fruits. Leisure Activities: Guests can participate in yoga and fitness classes, bike tours, and cycling. The resort provides free WiFi, a spa, and a kids' club. Nearby Attractions: Chemuyil Beach is a 2-minute walk away, and Tulum Archaeological Site is 14 mi from the property. Cozumel International Airport is 35 mi distant.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.2)

Breakfast Info

Continental, American, Buffet

Free Private Parking Available On Site

Activities:

Fitness center
Game room
Spa and wellness center

Availability

Select dates to see this property's availability and prices

Room Type	Number of guests
King Room with Partial Ocean View 1 king bed
Governors Suite 1 king bed
King Room with Tropical View 1 king bed
King Room with Ocean View 1 king bed
King Room with Roll-In Shower - Mobility Access 1 king bed
Presidential King Suite 1 king bed
Queen Room with Two Queen Beds and Partial Ocean View 2 queen beds
Queen Room with Two Queen Beds and Tropical View 2 queen beds
Queen Room with Two Queen Beds and Ocean View 2 queen beds
King Room with Ocean View 1 king bed
King Suite with Ocean View 1 king bed
King Suite with Tropical View 1 king bed
King Room with Partial Ocean View 1 king bed
Queen Room with Two Queen Beds and Ocean View 2 queen beds
Queen Room with Two Queen Beds and Partial Ocean View 2 queen beds

Sustainability

This property has 3 third-party sustainability certifications.

ISO 14001:2015 Environmental management system

Certified by: DEKRA Certification, Inc.

ISO 50001:2018 Energy management systems

Certified by: DEKRA Certification, Inc.

ISO 9001:2015 Quality management systems

Certified by: DEKRA Certification, Inc.

Guest reviews

Categories:

Staff

Facilities

Cleanliness

Comfort

Value for money

Location

Free Wifi

See what guests loved the most:

Amanda

United States

“Beautiful property, great staff, loved the kids club!”

Johnnye

United States

“Mushroom tacos from the pool bar were delicious. The breakfast buffet was great also. I went out on a night in the town and had way too many drinks. The employees were so great. Helped me out of taxi. Put me in a wheelchair and took me back to my...”

Angela

United States

“I love this property, we had a great stay everything was really clean and fresh!”

Kyle

United States

“The property is beautiful and well kept. It was everything I imagined. The staff was friendly.”

Ceren

United States

“The ocean was wonderful. Secluded. Clean. Quiet. Wonderful service”

Paris

United States

“Conrad Tulum, was fantastic for my summer holiday! The hotel is gorgeous, and we didn't need to leave the property! The food is great, the staff was kind and accommodating, and we will be returning. The spa is incredible, and highly recommend.”

Cynthia

United States

“The property was spectacular and beautiful. Majority of the staff were professional and friendly. I would definitely go back but now I know to make sure I have cash on me instead my card.”

Valerie

United States

“The Hotel is spectacular; the holiday decor was superb. The food was tasty and always fresh. The prices were a bit on the higher end but the quality matches it. The staff was always welcoming and kind and willing to go the extra mile. The...”

Zondra

United States

“The breakfast was excellent. The staff was very attentive and helpful. They catered to every guest's needs . They went above and beyond our expectations.”

Camille

United States

“We loved everything about Conrad Tulum. It is an elegant resort with incredibly friendly and attentive service. The meals were wonderful - we especially loved the big breakfasts at The Arborlea. It was such a relaxing week for my husband and I....”

Area info

Restaurants

12 Restaurants On Site

Maratea

Cuisine
Greek
Open for
Dinner
Ambience
Modern • Romantic
Dietary options
Vegetarian • Gluten-free

Autor

Cuisine
Mexican • Local
Open for
Dinner
Ambience
Modern • Romantic
Dietary options
Vegetarian

Kengai

Cuisine
Asian
Open for
Dinner
Ambience
Family-friendly • Modern • Romantic
Dietary options
Vegetarian

Ukai

Cuisine
Japanese • Sushi
Open for
Dinner
Ambience
Family-friendly • Modern • Romantic
Dietary options
Vegetarian • Vegan

Arbolea

Cuisine
American • Mexican • International
Open for
Breakfast • Brunch
Ambience
Modern
Dietary options
Vegetarian • Vegan • Gluten-free

Chiringuito Carbon

Cuisine
Mexican
Open for
Lunch • Dinner
Ambience
Family-friendly
Dietary options
Vegetarian

Cafetal

Cuisine
American • International
Open for
Breakfast • Lunch • Dinner
Ambience
Family-friendly • Traditional

Chiringuito Crudo

Cuisine
Caribbean
Open for
Brunch • Lunch
Ambience
Family-friendly
Dietary options
Vegetarian

Chaak-Bar

Cuisine
American
Open for
Cocktail hour
Ambience
Modern

Ultramar Restaurante

Cuisine
Mexican
Open for
Brunch • Lunch • Dinner
Ambience
Modern
Dietary options
Vegetarian

Ultramar Bar

Open for
Cocktail hour
Ambience
Family-friendly • Modern

Chiringuito Leña

Cuisine
Italian
Open for
Brunch • Lunch
Ambience
Family-friendly • Traditional • Modern
Dietary options
Vegetarian • Vegan • Gluten-free

Resort facilities at Conrad Tulum Riviera Maya

Great facilities! Review score, 9.4

House rules

Conrad Tulum Riviera Maya takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in.

You need to let the property know what time you'll be arriving in advance.

Check-out

Until 12:00 PM

Cancellation/ prepayment

Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed on request. Charges may apply.

Accepted payment methods

Cash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Conrad Tulum Riviera Maya of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

License number: 011-025-002793/2026