Copal Tulum Hotel

–Great location - show map
+89 photos
Scored 8.4
Rated very good

Free Wifi

9.3

About this property

Elegant Accommodations: Copal Tulum Hotel in Tulum offers a 5-star experience with a rooftop swimming pool, spa facilities, fitness center, sun terrace, and open-air bath. Guests enjoy free WiFi, private check-in and check-out, and a paid shuttle service. Comfortable Amenities: The hotel features family rooms, a fitness room, concierge service, and a tour desk. Additional amenities include free on-site private parking, electric vehicle charging, and bicycle parking. Dining Options: A variety of breakfast options are available, including continental, à la carte, vegetarian, and vegan. Guests can also enjoy yoga and fitness classes, pub crawls, and other activities. Prime Location: Located 1.2 mi from Tulum Bus Station and 2.9 mi from Tulum Archaeological Site, the hotel is near attractions such as Parque Nacional Tulum and Sian Ka´an Biosphere Reserve. Tulum International Airport is 24 mi away.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Spa and wellness center
  • Fitness center
  • Air conditioning
  • Daily housekeeping
  • Breakfast

Property highlights

Top Location: Highly rated by recent guests (8.0)

Breakfast Info

Continental, Vegetarian, Vegan

Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
2 twin beds
1 sofa bed
2 twin beds
1 sofa bed
2 twin beds
1 sofa bed
2 twin beds
1 king bed
1 sofa bed
2 twin beds
1 king bed
1 sofa bed
2 twin beds
2 twin beds
1 sofa bed
1 king bed
1 king bed
2 twin beds
1 sofa bed
1 king bed
1 king bed
1 king bed
1 sofa bed
4 twin beds
and
2 king beds
and
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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See what guests loved the most:

Ioannis
Netherlands Netherlands
“Spacious suites and design: Modern, jungle‑chic apartments with full kitchens/kitchenettes and great indoor‑outdoor flow; several units include private plunge pools. Calm atmosphere: Quiet, boutique vibe around the pools and grounds—good for...”
Aurelien
United States United States
“The hotel set up, the landscape, the open to the nature design. the 2 pools and private bath. The jumgle pool is perfect for childs, relaxing, and deep enough for adults. the 25m late is perfect for swim workouts. the staff is great, polite and...”
Johan
United States United States
“Exceptionally clean, well taken care of, beautiful grounds, really friendly staff, and the food by the pool was awesome.”
Jasmine
United States United States
“I loved this property so much. First it’s beautiful, but the staff was absolutely amazing and accommodating. They went above and beyond with all guest from what I noticed. I tried one of the restaurants onsite and wow the food was delicious and...”
Bruno
Brazil Brazil
“Our experience was incredible from start to finish. The staff truly made the difference — Claudio, Eddy and Paula were exceptional: attentive, warm, and genuinely committed to making our stay special. The location is very strategic, close enough...”
Mary
United States United States
“Loved the staff. They were so positive and professional. The infinity pool is great and it was calming looking out over the treetops. Also enjoyed the bike rentals that worked well for 5 days!”
Sergiy
United States United States
“Quit hotel, friendly people, attentive staff. I enjoyed my stay. Surrounding around hotel does not look safe.”
Adam
United States United States
“It was a good value for the off season and convenient to town and the beach.”
Aynura
United States United States
“Very beautiful hotel in nature, jungle, romantic. Staff friendly and helpful”
Sabrina
United States United States
“The hotel is pretty and we ended up upgrading to the room with a private rooftop pool. We initially had the jungle room with private pool but it’s smack in the middle of the hotel and full of people walking by. I wouldn’t recommend it. The upgrade...”

Hotel area info

Amenities of Copal Tulum Hotel

Great facilities! Review score, 8.5

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Spa and wellness center
  • Fitness center
  • Air conditioning
  • Daily housekeeping
  • Breakfast

House rules

Copal Tulum Hotel takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 1:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of MXN 4,000 is required on arrival. That's about $232. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 12:00 AM and 6:00 AM.

The fine print

Must-know information for guests at this property

Please note Nonrefundable reservations will be charged at the time of booking.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Copal Tulum Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 00:00:00 and 06:00:00.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

A damage deposit of MXN 4,000 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

License number: 009-047-005894/2025

FAQs about Copal Tulum Hotel