Hotel del Capitán de Puebla

–Excellent location – show map
+70 photos
Scored 8.9
Rated excellent

Staff

9.4

About this property

Comfortable Accommodations: Hotel del Capitán de Puebla in Puebla offers family rooms with private bathrooms, balconies, and garden views. Each room includes a work desk, TV, and free WiFi. Dining and Amenities: The family-friendly restaurant serves American cuisine for lunch and dinner. Guests can relax on the sun terrace or outdoor seating area. Additional facilities include a terrace, patio, and free on-site parking. Prime Location: Located 14 mi from Hermanos Serdán International Airport, the hotel is near attractions such as Puebla Convention Center (7-minute walk), Biblioteca Palafoxiana (0.7 mi), and Amparo Museum (14-minute walk). Guests appreciate the attentive staff and comfortable rooms.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free parking
  • Free Wifi
  • Family rooms
  • Restaurant
  • Facilities for disabled guests
  • 24-hour front desk
  • Non-smoking rooms

Property highlights

Located in the heart of Puebla, this hotel has an excellent location score of 9.1

  • Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 queen bed
1 sofa bed
1 full bed
2 queen beds
2 full beds
1 full bed
and
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Manuel
United States United States
“Comfortable beds, good pillows, quiet. Room was serviced every day (something that is rare these days). Excellent location to walk the town's attractions”
Amirt
United States United States
“The rooftop terrace was great. The staff was friendly. And I loved the car. :)”
Manisha
United States United States
“Comfortable room, friendly and welcoming staff. We had a nice two-night stay!”
Julieta
United States United States
“It was private, near the Zocalo. I liked that guests were given a key to the main door and that there was staff available 24 hrs. Very friendly and courteous staff. Very helpful and knowledgeable. I liked the private parking inside the property. ...”
Paul
United Kingdom United Kingdom
“The roof terrace was a great place to have your complimentary morning coffee. Amazing views. Very short walk to all the sights, bars and restaurants.”
Evgeny
Czech Republic Czech Republic
“We stayed 3 nights and loved everything about the hotel! It's a beautiful colonial house, very conveniently located, the rooms are nice and very clean, the terrace is beautiful and they even offer free tea and coffee. Jonathan and both ladies...”
Traveler
Germany Germany
“Beautiful place, very clean and comfortable. Staff was very kind and helpful at all times”
Robelo
Mexico Mexico
“TODO EN GENERAL....EL PERSONAL MUY AMABLE Y SERVICIAL,BONITAS INSTALACIONES,TERRAZA CON BUENA VISTA,ESTACIONAMIENTO.....LO RECOMIENDO”
Gonzalez
Mexico Mexico
“El hotel está bien en general y el personal es atento y servicial”
Rojas
Mexico Mexico
“La ubicación es muy buena, literal está cerca de todo solo que un poquito escondido, pero en general es buen lugar para quedarte, el personal muy amable y el cuarto en el que nos quedamos amplio y bueno.”

Hotel area info

Restaurants

1 Restaurant On Site
La Cinco Rodizio de Pizzas
  • Cuisine
    American
  • Open for
    Lunch • Dinner
  • Ambience
    Family-friendly

Amenities of Hotel del Capitán de Puebla

Great facilities! Review score, 8.9

Most popular amenities

  • Free parking
  • Free Wifi
  • Family rooms
  • Restaurant
  • Facilities for disabled guests
  • 24-hour front desk
  • Non-smoking rooms

House rules

Hotel del Capitán de Puebla takes special requests – add in the next step!
Check-in
From 2:00 PM to 11:30 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 9:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children over 1 are welcome.

Children 7 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaCash

The fine print

Must-know information for guests at this property

Children under 5 years old or pets of any kind are not accepted.

Check In: ​​13:00 and Check Out: 12:00.

At the moment we do not have parking due to works on public roads, the streets are closed.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel del Capitán de Puebla of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

FAQs about Hotel del Capitán de Puebla