El Paraiso Hotel Tulum

–Excellent location – show map
+74 photos
Scored 8.8
Rated excellent

Staff

9.4

About this property

Beachfront Location: El Paraiso Hotel Tulum in Tulum offers a private beach area and beachfront access. Guests enjoy sea views, a terrace, and a garden, complemented by a year-round outdoor swimming pool. Comfortable Accommodations: Rooms feature air-conditioning, private bathrooms, and modern amenities such as free WiFi, mini-bars, and flat-screen TVs. Family rooms and ground-floor units provide additional comfort. Dining Experience: The family-friendly restaurant serves Mexican and international cuisines with vegetarian, vegan, and dairy-free options. Breakfast includes juice and fruits, while brunch and lunch are available. Leisure Activities: Guests can enjoy cycling, relax at the spa, or take advantage of free bicycles. The hotel also offers a coffee shop, outdoor seating, and picnic areas. Nearby Attractions: Las Palmas Beach is just a few steps away, while the Tulum Archaeological Site is an 18-minute walk. Other points of interest include Parque Nacional Tulum (1.5 mi) and Xel Ha (13 mi).

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Beachfront
  • Free Wifi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Private beach area

Property highlights

  • Top Location: Highly rated by recent guests (9.2)

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

American

  • Free private parking available at the hotel

Sign in, save money

Sign in to see if you can save 10% or more at this property.
Sign inCreate a free account
Sign in, save money

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
2 queen beds
1 king bed
and
1 sofa bed
2 queen beds
2 sofa beds
and
1 queen bed
2 sofa beds
2 full beds
1 queen bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Almodova
United States United States
“I love that we were right on the beach and there were restaurants all around us. The only thing I would say is Rich a moped versus taxi taxis are way too expensive.”
Gaelle
United States United States
“Located right inside the beautiful national park and right on the beach, a 15 mn walk to the Maya ruins. We rented in the hacienda and the private pool was overlooking the ocean. The staff was so friendly.”
Miran
Mexico Mexico
“What to say. If I say it was too short stay it means that we really enjoyed our time at El Paraíso. Everything was more than expected for us so we enjoyed our time , we were unlucky with one day of rain , but it did not spoil our experience.”
Johnnathan
Canada Canada
“Despite the amount of sargasum (which is out of the control of the property), the beach was nice and clean overall. The service and staff were very polite and welcoming and the room was very clean.”
Elizabeth
United States United States
“Breakfast was delicious. We stayed in the casita, and the bungalow was exquisite - spacious, charming, well equipped, very private and right on the beach.”
Mark
United States United States
“Great helpful accommodating staff. Nice location Very comfortable access to beach club included.”
Diana
Canada Canada
“Its right on the beach. However, its also in Jaguar National Park. Beautiful. Could walk to the ruins from the beach.”
Teresa
United States United States
“The service received was exceptional. From Lucia in reception to an incredible massage and the staff at the Beach Club. Everyone was kind and helpful. The beach was the cleanist along that shore line.”
Paul
United Kingdom United Kingdom
“Location, quality of room, helpfulness of staff, sea temperature!”
Deborah
United States United States
“Perfectly located on the best beach in Tulum. Room was nicely appointed. Very comfortable bed with soft linens. Good water pressure in the shower. Very quiet and somewhat secluded with a short walk to the beach”

Hotel area info

Restaurants

2 Restaurants On Site
El Paraiso
  • Cuisine
    Mexican • International
  • Open for
    Brunch • Lunch
  • Ambience
    Family-friendly
  • Dietary options
    Vegetarian • Vegan • Dairy-free
Vegetarian
  • Cuisine
    Mexican
  • Open for
    Breakfast • Brunch • Lunch
  • Ambience
    Family-friendly
  • Dietary options
    Vegetarian

Amenities of El Paraiso Hotel Tulum

Great facilities! Review score, 8.9

Most popular amenities

  • Outdoor swimming pool
  • Beachfront
  • Free Wifi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Private beach area

House rules

El Paraiso Hotel Tulum takes special requests – add in the next step!
Check-in
From 3:00 PM to 7:30 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 11:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 5 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Must-know information for guests at this property

This property accepts Paypal

The beach is private for people who want to pay for a space

We are located inside El Jaguar Tulum Park, as it is a protected reserve and its free of cost, you will only pay if you want to access to the ruins .The charge is for a bracelet that is provided at the entrance. The cost varies depending on nationality

Please note that access to El Jaguar Park incurs an additional charge, which is not included in the confirmed reservation rate.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform El Paraiso Hotel Tulum of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

In the event of an early departure, the property will charge you the full amount for your stay.

License number: 009007007262

FAQs about El Paraiso Hotel Tulum