Encantada Tulum

–Excellent location – show map
+111 photos
Scored 9
Rated wonderful

Staff

9.3

On an unspoiled beach between the Sian Ka’an Biosphere Reserve and Tulum National Park, Hotel Encantada offers tropical gardens, a free Wi-Fi zone and stylish rooms with sea or garden views. Decorated with local textiles and artwork, each charming room has sliding glass doors which open onto a private terrace. All rooms have a ceiling fan, mosquito nets and a private bathroom. A varied continental breakfast is provided, including home-baked bread, fresh fruit, yogurt and granola. Mexican and international dishes are available for lunch, served in the bar or on the beach. You can book a relaxing massage or hot stone treatment on the beach at Hotel Encantada. The 24-hour front desk also includes a concierge and free bike rental service. Free private parking is available on site, and Cancún is a 90 minute drive away. Airport transportation can be arranged upon request.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Beachfront
  • Free Wifi
  • Free parking
  • Airport shuttle
  • 2 restaurants
  • Spa and wellness center
  • Non-smoking rooms
  • Bar
  • Private beach area

Property highlights

Located in the best-rated area in Tulum, this hotel has an excellent location score of 9.0

Breakfast Info

Continental, Breakfast to go

  • Free private parking available at the hotel

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Availability

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1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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See what guests loved the most:

Ryan
United States United States
“It’s private, quiet, and really feels like paradise. The staff are all very friendly. It’s great to be able to go to the front desk or use What’s App to communicate any needs. The food and drinks are all excellent. The rooms are wonderful, clean,...”
Mariam
United States United States
“Service was excellent and the room, plus view was beautiful. Breakfast was great as well - good quality food and enough variety for 3-4 days.”
Schupp
Switzerland Switzerland
“What a little paradise! Everything was perfect - the rooms are beautiful, comfortable and spacious. Staff is wonderful, very thoughtful and all them are gems! Food is also great at the restaurant with good options. Hope I’ll be back !”
Olivia
United Kingdom United Kingdom
“My entire stay at Encandtada from start to finish was abolsutrly exceptional. All of the staff were super friendly and helpful - they did everything to make my stay the best it could possible be. The inclusive breakfast was SO tasty, and the...”
Peter
United States United States
“The location is perfect, right on a beautiful, fine sand beach along the hotel/restaurant road in Tulum. The facilities are intimate and designed for private comfort. The rooms are spacious and well-appointed. The food is excellent at the hotel,...”
Cuzin
France France
“Un emplacement et une plage magnifique Une équipe souriante et professionnelle”
Dejan
Germany Germany
“Einfach nur gut! Wichtig ist nur zu verstehen,dass es beim Frühstück a la carte einen klleinen Aufschlag zu zahlen gibt....sonst gibt es nichts zu bemängeln!”
Martin
France France
“L’emplacement et le luxe de notre chambre vue mer. La plage immense et la mer sublime. Le personnel parfait.”
Christian
Germany Germany
“Tolle Terrasse mit Blick aufs Meer für Frühstück und Abendessen. Sehr zuvorkommender und freundlicher Service. Gutes Frühstück und Abendessen. Perfekter Zimmerservice. Großes, architektonisch interessantes Zimmer.”
Korbinian
Germany Germany
“Sehr herzlicher Empfang, nettes Personal, jeden Abend gabs eine Süßigkeit ins Zimmer, leckeres Frühstück. Sehr kleines und somit privates Hotel. Da wir bei der Abreise früh los mussten, bekamen wir ein nettes Frühstückspaket. Großzügige Zimmer”

Hotel area info

Restaurants

2 Restaurants On Site
Encantada Restaurant
  • Cuisine
    International
NÜ Tulum
  • Cuisine
    Mexican
  • Ambience
    Modern

Amenities of Encantada Tulum

Great facilities! Review score, 9.1

Most popular amenities

  • Beachfront
  • Free Wifi
  • Free parking
  • Airport shuttle
  • 2 restaurants
  • Spa and wellness center
  • Non-smoking rooms
  • Bar
  • Private beach area

House rules

Encantada Tulum takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:30 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children over 12 are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print

Must-know information for guests at this property

Children 12 years and older are allowed to stay at the property. Please, contact the property for further details on the additional children fees.

Please note that the property cannot accept group bookings of more than 3 rooms.

Zero Waste Certification: Since 2021, we have been collaborating with EUKARIOTA to improve waste management at our Tulum properties. Our efforts have focused on finding effective ways to deal with waste and achieve significant waste reductions. We are proud to share that in August 2023, we have received Zero Waste facility certification, a municipal, state and federal recognition that certifies our good waste management, for Namron Hospitality, La Valise Tulum, Radhoo, NEST, Encantada and NÜ. This certification is just one of the many actions we take at Namron Hospitality as part of our commitment to environmental responsibility.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Encantada Tulum of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Encantada Tulum