Gardenia Collective

–Excellent location – show map
+38 photos
Scored 9.2
Rated wonderful

Staff

9.6

About this property

Comfortable Accommodations: Gardenia Collective in Tulum offers family rooms with private bathrooms, balconies, and modern amenities. Each room includes a refrigerator, TV, and free WiFi. Dining and Leisure: The hotel features a restaurant serving Mexican cuisine with vegetarian, vegan, and gluten-free options. Guests can relax on the sun terrace or enjoy the rooftop pool. The bar provides live music and evening entertainment. Convenient Location: Located 24 mi from Tulum International Airport, the hotel is a 16-minute walk from Tulum Bus Station. Nearby attractions include Tulum Archaeological Site (1.9 mi) and Parque Nacional Tulum (2.3 mi). Guest Services: Private check-in and check-out, concierge service, and live music enhance the stay. Additional amenities include a coffee shop, outdoor seating, and bicycle parking.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free Wifi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Room service
  • Bar
  • Tea/Coffee Maker in All Rooms
  • Breakfast

Property highlights

Top Location: Highly rated by recent guests (9.3)

Breakfast Info

Continental, American

Free parking available at the hotel

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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 king bed
1 sofa bed
2 queen beds
1 full bed
1 full bed
1 sofa bed
1 queen bed
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Guests must meet one or more requirements to stay in this property: Proof of full Covid-19 vaccination, a recent valid negative coronavirus PCR test, or recent proof of coronavirus recovery.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Nathalie
France France
“Well located, clean and incredible staff. I recommend 100%.”
Iakob
Germany Germany
“An absolute 10/10 experience. The design is stunning and incredibly tasteful. Even as a dedicated foodie, the breakfast here stands out as my best meal in Mexico!!! Plus, the reception staff are total stars—helpful, professional, and genuinely kind.”
Brian
United States United States
“The rooms were very comfortable and clean, well attended to. The family that runs the hotel was very attentive and thorough.”
Debra
United States United States
“It was in a very convenient location, within walking distance (15 minutes) of downtown Tulum, restaurants, and block from taxi/bus stops. The staff were very personable, helping me with taxi service on my last day and other useful pointers. It...”
Nicole
United States United States
“This property is great! If you are looking for a place in the center of the city with staff that are incredibly kind of easy going you will love this. I wish I had known about them earlier because it was a great place. They also have a really nice...”
Lindsay
Canada Canada
“Very clean, very responsive and helpful manager (José Manuel), great value for money and very well-located”
Thomas
United States United States
“Super comfortable bed, powerful AC, caring management. Originally booked because I was road tripping México and wasn’t sure if I’d even make it to Tulum, so picked the best low price option just incase. What a great surprise, they have a little...”
Ashley
Canada Canada
“I liked the location and the service. Also I really loved the eclectic style and lastly the lovely rooftop patio under the stars.”
Juliana
Colombia Colombia
“The best place where we have stayed in Mexico so far. The room is sparkling clean, the bed is super comfy, and the place has everything you may need. Violeta made sure our stay was pleasant and help us with everything we needed. I highly recommend...”
Chloe
Canada Canada
“It was a great location and my room was very clean. Very cool little boutique place. I didn’t check out the bar in the evening but it looked cool and I think they do live music fridays and saturdays(I could hear it from my room). If you’re looking...”

Hotel area info

Restaurants

1 Restaurant On Site
Restaurant #1
  • Cuisine
    Mexican
  • Open for
    Breakfast
  • Ambience
    Modern
  • Dietary options
    Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Gardenia Collective

Great facilities! Review score, 9

Most popular amenities

  • Free Wifi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Room service
  • Bar
  • Tea/Coffee Maker in All Rooms
  • Breakfast

House rules

Gardenia Collective takes special requests – add in the next step!
Check-in
From 3:00 PM to 6:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 8:00 AM to 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
VisaMastercard Cash is not accepted
Parties
Parties/events are not allowed

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Gardenia Collective of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Guests will receive a rental agreement which must be signed and returned to the property prior to arrival. If guests don't receive the agreement on time, they should contact the property management company at the number on the booking confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

Guests must meet one or more requirements to stay in this property: Proof of full Covid-19 vaccination, a recent valid negative coronavirus PCR test, or recent proof of coronavirus recovery.

FAQs about Gardenia Collective