About this property

Comfortable Accommodations: Crowne Plaza Merida by IHG in Mérida offers family rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a work desk, free toiletries, and a TV. Dining and Leisure: Guests can enjoy a fitness center, terrace, restaurant, and bar. The family-friendly restaurant serves Mexican, pizza, local, and international cuisines, complemented by a variety of breakfast options. Convenient Services: The hotel provides free WiFi, a paid shuttle service, and free on-site private parking. Additional services include a 24-hour front desk, concierge, and tour desk. Prime Location: Located 6.8 mi from Manuel Crescencio Rejón International Airport and near an ice-skating rink, the hotel offers easy access to local attractions.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Crowne Plaza Hotels & Resorts
Hotel chain/brand
Crowne Plaza Hotels & Resorts

Property highlights

Top Location: Highly rated by recent guests (8.9)

Breakfast Info

Continental, American, Buffet

  • Free private parking available at the hotel


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Availability

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Jannet
Mexico Mexico
Breakfast buff was delicious, enough choices for to eat and good coffee, staff very friendly, very clean and nice the facilities
Amandajane
Mexico Mexico
Cleanliness, location, quiet. Comfortable bed, peaceful location, and love the bath.
Amandajane
Mexico Mexico
This is my 3rd time staying here. Great customer service, wonderful room, comfortable bed, and it has a bath, which I love. I love the toiletries in the room from a local company called Yucatan Senses. Strong wifi and very quiet room, with good...
Melody
United States United States
The property was clean. The Front Desk staff, kitchen personnel and housekeeping were all friendly and helpful. And lastly, the bed was veryyyyyyyy comfortable and the breakfast selections hit the spot.
Amandajane
Mexico Mexico
Excellent hotel. This is my 2nd time staying here. The customer service is wonderful. The hotel and rooms are clean and very modern. The bed is very comfortable and the room is quiet with very good soundproofing. The air conditioner works well...
Juan
Saudi Arabia Saudi Arabia
New facilities and in good shape Staff so friendly
Merlyn
United States United States
The bed and sheets are very clean and comfortable. You can sleep well.
Francisco
United States United States
The facilities are brand new and they really invested in interior design. Staff was friendly and helpful
Andreea
Canada Canada
Great location, awesome staff, great breakfast and very clean and comfortable room. Totally enjoyed the bathtub in the suite
Gwenno
United Kingdom United Kingdom
Comfortable, clean and captivating views. Great gym and pool area. Would highly recommend. Perfect spot if you want to be slightly away from the hustle and bustle of centro. (Also Uber is really cheap and ideal to get you from a to b) Bath tub...

Hotel area info

Restaurants

1 Restaurant On Site
AROMA LIMA
  • Cuisine
    Mexican • Pizza • Local • International
  • Open for
    Breakfast • Lunch • Dinner
  • Ambience
    Family-friendly • Modern • Romantic
  • Dietary options
    Vegetarian • Vegan

Amenities of Crowne Plaza Merida by IHG

Great facilities! Review score, 8.9

Most popular amenities

  • Outdoor swimming pool
  • Free parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • Restaurant
  • Tea/Coffee Maker in All Rooms
  • Bar

House rules

Crowne Plaza Merida by IHG takes special requests – add in the next step!
Check-in
From 3:00 PM to 10:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Free
Crib upon request
Free
3+ years
Extra bed upon request
Free

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscoverCarte Blanche Cash is not accepted

The fine print

Must-know information for guests at this property

Emotional Support Dog, Conditions:

• The hotel allows up to one (1) dog per room for an additional charge of MXN $1000 per night. Upon check-in, you will receive a Welcome Kit for your pet and a refundable deposit will be required as a guarantee to cover any damages. Contact the property for more information about the Pet Regulations.

• Only one small or medium dog with a maximum weight of 44 lb is allowed.

• Guest must present a medical certificate issued by a mental health specialist with a seal and professional license, valid up to 12 months prior to the check-in date.

• Your dog must always wear a leash or harness and remain within allowed areas: your guest room, circulation areas, and specially designed areas.

• Your dog cannot access the hotel's dining outlets, swimming pool, fitness center, event spaces, or restricted areas.

• Guests will be responsible for their pet's behavior. In case of any damage to the property or affectation to another guest or staff, the guest will be responsible and will pay accordingly.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Crowne Plaza Merida by IHG