Kokoro Mio Hotel & Wellnes

–Great location - show map
+79 photos
Scored 8.5
Rated very good

Staff

8.8

About this property

Elegant Accommodations: Kokoro Mio Hotel & Wellnes in Xul-Ha offers a 5-star experience with a private beach area, spa facilities, sun terrace, and a year-round outdoor swimming pool. Guests enjoy free WiFi, a lush garden, and an open-air bath. Comfortable Amenities: The hotel features air-conditioning, private bathrooms with free toiletries, and balconies with garden views. Additional amenities include a terrace, work desk, and yoga classes. Private check-in and check-out services ensure a seamless arrival and departure. Dining Experience: A traditional restaurant serves Mexican cuisine for lunch and dinner, complemented by a bar. Breakfast options include continental and à la carte selections. Live music enhances the dining experience. Convenient Location: Located 12 mi from Chetumal International Airport, the hotel is highly rated for its proximity to nature and beautiful garden. Guests can enjoy activities such as yoga classes and a minimarket.

Couples in particular like the location – they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Free parking
  • Non-smoking rooms
  • Free Wifi
  • Room service
  • Airport shuttle
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Private beach area
  • Breakfast

Property highlights

Top Location: Highly rated by recent guests (8.2)

Breakfast Info

Continental

  • Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
2 full beds
1 full bed
and
4 bunk beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Nastassia
United States United States
“It’s neat. Looks like a lot of thought went into it when it was constructed. The cottages themselves are cute. The yoga space is beautiful. The food à la carte was good. The drinks were good too. The staff is really great and chill. Very friendly...”
Dorian
United States United States
“It was a very beautiful property. I’ve never seen anything like it. It was well taken care of. Not crowded at all. It was a very intimate and serene setting in nature. Everything was natural and designed to be “one with nature”.”
Hazel
United States United States
“Excellent food, outstanding service, beautiful hotel”
Tony
Mexico Mexico
“It was a state-of-the-art stay, a dream come true. It’s a mystic, heart full place where you can do magic, because you are surrounded by God literally. Everything in Kokoro mio was made with love and respect, I could feel it and enjoy it. I’m an...”
Huw
Sweden Sweden
“We had a nice time at Kokoromio. Fantastic beach club and sailing trip on the lagoon, wunderful.”
Camille
France France
“Exceptionnel!! One of the best place in Bacalar ! Amazing people, amazing food, amazing place!!”
Frances
United Kingdom United Kingdom
“Lovely surroundings and beautifully designed. A bonus to have a second location nearby on the lovely lagoon. The food was also excellent.”
Bleukx
Belgium Belgium
“This hotel has everything to get a 10/10. The location in the jungle, the fantastic architecture of the lodges, the tasteful SPA, yoga centre, Aluxes symbols, the birds when you wake up, our favourite staff member Gabriel, the magical lightning in...”
Kevin
Belgium Belgium
“Our stay at Hotel Boutique Kokoro Mio was simply breathtaking! From the moment we arrived, we were amazed by this incredible place. The room surrounded by nature, was beyond anything we imagined. When we booked, we didn’t have all the pictures, so...”
Gerda
Canada Canada
“The location in the jungle, the architecture, the love for details, the creative spirit behind it all, the spa, the facial I got, the staff, ....”

Hotel area info

Restaurants

1 Restaurant On Site
Mami Cuy
  • Cuisine
    Mexican
  • Open for
    Breakfast • Lunch • Dinner
  • Ambience
    Traditional

Amenities of Kokoro Mio Hotel & Wellnes

Great facilities! Review score, 9

Most popular amenities

  • Outdoor swimming pool
  • Free parking
  • Non-smoking rooms
  • Free Wifi
  • Room service
  • Airport shuttle
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Private beach area
  • Breakfast

House rules

Kokoro Mio Hotel & Wellnes takes special requests – add in the next step!
Check-in
From 3:00 PM to 6:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 8:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Crib upon request
Free
2 years old
Crib upon request
Free
Extra bed upon request
MXN 600 per child, per night
3+ years
Extra bed upon request
MXN 600 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Parties
Parties/events are not allowed

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Kokoro Mio Hotel & Wellnes of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

License number: 008-025-000970/2026

FAQs about Kokoro Mio Hotel & Wellnes