Sustainability certification

Motto By Hilton Tulum

–Great location - show map
+127 photos
Scored 8.1
Rated very good

Staff

8.7
  • Pet friendly
  • Swimming pool
  • Free Wifi
  • Free parking
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms

About this property

Comfortable Accommodations: Motto By Hilton Tulum in Tulum offers family rooms with air-conditioning, private bathrooms, and garden or inner courtyard views. Each room includes a work desk, refrigerator, and free toiletries. Exceptional Facilities: Guests enjoy a rooftop swimming pool, fitness center, sun terrace, restaurant, and bar. Free WiFi is available throughout the property. Additional amenities include a minimarket, yoga classes, and a tour desk. Dining Experience: The family-friendly restaurant serves American, Italian, Mexican, and international cuisines. Breakfast options include American and à la carte. Dining spaces include a modern and romantic ambiance. Prime Location: Located 2.5 mi from Tulum Archaeological Site and 25 mi from Tulum International Airport, the hotel is near attractions such as Parque Nacional Tulum and Xel Ha. Free on-site private parking is provided.

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Free parking
  • 6 restaurants
  • Spa and wellness center
  • Fitness center
  • Non-smoking rooms
  • 24-hour front desk
  • Bar
Motto
Hotel chain/brand
Motto

Property highlights

Top Location: Highly rated by recent guests (8.4)

Breakfast Info

American

  • Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 queen bed
1 queen bed
1 sofa bed
1 queen bed
1 sofa bed
1 bunk bed
1 bunk bed
1 twin bed
and
2 queen beds
1 queen bed
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Sustainability

This property has 3 third-party sustainability certifications.
ISO 14001:2015 Environmental management system
ISO 14001:2015 Environmental management system
Certified by: DEKRA Certification, Inc.
ISO 50001:2018 Energy management systems
ISO 50001:2018 Energy management systems
Certified by: DEKRA Certification, Inc.
ISO 9001:2015 Quality management systems
ISO 9001:2015 Quality management systems
Certified by: DEKRA Certification, Inc.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Thomas
Mexico Mexico
“Excellent accommodation. I thoroughly enjoyed my stay. Tulum is a wonderful locale. The new airport provides excellent connectivity.”
Linda
Australia Australia
“Beautiful pool and hotel. Great staff. Rooms a bit small, firm beds but comfortable and very clean. Earthy colours and modern. The hotel is beautiful. Especially the roof top pool. Easy to walk into downtown or rent bikes to ride around. Bars and...”
Laura
Netherlands Netherlands
“Nice atmosphere, clean rooms and good facilities. The rooftop is not operated by the hotel, but comfortable. Gym is big and free of charge. Our reservation included one bike per room, easy to use and bike to Tulum Beach.”
Israel
Mexico Mexico
“I like the pool and restaurants around. The hotel is around 4 years old so it’s still comfy and convenient.”
Sara
Canada Canada
“pool, decor, courtyard, love having bikes. great location”
Erica
United States United States
“the gym was amazing and the pool was great but filled with bugs.”
Cláudia
Portugal Portugal
“Great location, beautiful décor, amazing terrace, and a good gym.”
Siri
United States United States
“The cleanliness was such a welcome and much needed attribute after roughing it on the road. It felt like a sigh of relief. Beautiful room, extremely clean, had all the necessities.”
Salma
Netherlands Netherlands
“The hotel itself it’s great We had a small issue at the beginning with our room and the lady at the reception was so kind and solved everything for us. Service was always great. We loved the jungle view from the room and the rooftop pool. The food...”
Personal
United States United States
“Good location, very clean, beds were comfy, room had the best blackouts!”

Hotel area info

Restaurants

6 Restaurants On Site
Bistro Coba
  • Cuisine
    Latin American
  • Open for
    Breakfast • Brunch • Lunch • Dinner • Cocktail hour
  • Ambience
    Family-friendly
  • Dietary options
    Vegetarian
Rooftop Bar
  • Cuisine
    American • Mexican
  • Open for
    Lunch • Dinner
  • Ambience
    Modern
Alma Verde
  • Cuisine
    International
  • Open for
    Breakfast • Brunch • Lunch • Dinner
  • Ambience
    Family-friendly • Modern
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free
Bella Roma
  • Cuisine
    Italian
  • Open for
    Lunch • Dinner
  • Ambience
    Romantic
  • Dietary options
    Vegetarian
Campanella Cremerie
  • Open for
    Brunch • Lunch
  • Ambience
    Family-friendly • Modern
  • Dietary options
    Vegetarian • Vegan
Ancestral Jungle Bar
  • Open for
    Cocktail hour

Amenities of Motto By Hilton Tulum

Great facilities! Review score, 8.4

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Free parking
  • 6 restaurants
  • Spa and wellness center
  • Fitness center
  • Non-smoking rooms
  • 24-hour front desk
  • Bar

House rules

Motto By Hilton Tulum takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Must-know information for guests at this property

Please note that pets will incur an additional charge of USD 45 +Tax per day, per pet.

Breakfast-inclusive rates consist of breakfast for adults and up to 2 children aged up to 5 years.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In the event of an early departure, the property will charge you the full amount for your stay.

Guests under the age of 18 can only check in with a parent or official guardian.

License number: 009007007357/2025

FAQs about Motto By Hilton Tulum